IT -Service Desk- handing International client ( UK/US)

RED Bats; Bengaluru; Sur place; INR 300 000 - 420 000; Plein temps

Résumé du poste

RED Bats in Bengaluru, India, is looking for a Service Desk Analyst to handle customer support across US and UK clients via phone, email and chat.

The ideal candidate will have excellent verbal communication, experience supporting international users, and familiarity with remote tools to diagnose and resolve issues.

The role requires proactive problem solving, timely responses, and a customer‑first attitude to maintain service levels and satisfaction.

Qualifications

• Handle international users over phone and remote tools.
• Experience with US/UK clients preferred.
• Strong verbal communication skills.

Responsabilités

• Handle incoming calls, emails, and chats from users.
• Provide support to international users using remote tools.

Connaissances

Verbal communication

Customer support

US/UK client handling

Description du poste

Service Desk Analyst/Customer support /Technical Support/Tech Support

Handle incoming calls, emails, and chats from users.

Candidates must have prior experience handling US/UK clients.

Candidates should demonstrate excellent verbal communication skills.

Required Candidate profile

Support international users over phone and remote tools.

Noida, Pune

IT Company delivers integrated technology solutions engineered to modernize infrastructure, secure operations, unlock data intelligence, and accelerate mission execution.