IT Operations Manager

Jman Digital Services; Chennai District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Jman Digital Services is seeking an experienced IT Operations Manager in Chennai to oversee end-to-end IT operations, ensure service delivery to clients, and drive improvements across processes and security. The role requires leadership across multiple teams and strong stakeholder communication.

Candidates should have extensive experience in endpoint, firewall, and IT security management, with a proven track record of delivering complex projects and guiding large teams in a fast-paced

Qualifications

• 8–14 years of experience in IT operations management or related field.
• Strong understanding of IT operations, including endpoint management, firewall management, and IT security management.
• Proven track record in managing large-scale projects and teams.
• Excellent communication skills with the ability to work effectively across multiple stakeholders.

Responsibilities

• Manage IT operations, ensuring seamless delivery of services to clients.
• Oversee endpoint management, firewall management, and IT security measures to maintain compliance.
• Develop and implement strategies for improving IT service delivery processes and efficiency.
• Collaborate with cross-functional teams to resolve complex technical issues.

Skills

IT operations management

Project management

Cross-functional collaboration

Communication

Tools

Endpoint management tools

Firewall management tools

IT security tools

Job description

Roles and Responsibilities :

• Manage IT operations, ensuring seamless delivery of services to clients.
• Oversee endpoint management, firewall management, and IT security measures to maintain compliance.
• Develop and implement strategies for improving IT service delivery processes and efficiency.
• Collaborate with cross-functional teams to resolve complex technical issues.

Job Requirements :

• 8-14 years of experience in IT operations management or a related field.
• Strong understanding of IT operations, including endpoint management, firewall management, and IT security management.
• Proven track record in managing large-scale projects and teams.
• Excellent communication skills with the ability to work effectively across multiple stakeholders.