Information Technology Lead

InCred Financial Services; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

InCred Financial Services in Bengaluru seeks a visionary IT Infrastructure Lead to drive strategic technology direction and build a high-performing team. You will lead security-focused initiatives, IAM programs, and proactive risk management while partnering with senior leaders to enable business growth.

The role requires 10+ years in IT management, strong communication skills, and a deep understanding of governance frameworks.

Qualifications

• 10+ years of IT management experience with focus on access management, compliance, and network management.
• Proven ability to collaborate with senior leadership to align IT with business goals.
• Understanding of IT security requirements from SEBI and RBI for broking and online trading.
• Strong knowledge of cybersecurity principles, risk management, and IT/governance frameworks (COBIT, ITIL, ISO 27001).
• Track record of building and managing teams and fostering collaboration.
• Excellent communication and interpersonal skills with stakeholders at all levels.
• Bachelor's degree in Computer Science, Information Technology, or a related field is required.

Responsibilities

• Lead strategic technology planning and align IT initiatives with organizational goals.
• Build, mentor, and empower the IT team to drive innovation and efficiency.
• Oversee secure and resilient infrastructure, IAM, compliance, and incident management.
• Ensure service delivery, project governance, and risk management across IT operations.

Skills

IT strategy

Leadership

Security governance

Cybersecurity

Stakeholder communication

Education background

Strategic thinking

Education

Bachelor's degree in CS/IT

Job description

We are seeking a visionary and highly-motivated candidate to lead our IT Infrastructure Support & Operations Team with a strong emphasis on strategic partnership and team empowerment. The ideal candidate is a dynamic leader with a strong technical background, exceptional communication skills, and a proven ability to build, mentor, and hands-on with day to day nuances.

Our Mission

Your mission is to elevate the IT Infrastructure and support function from a cost center to a strategic pillar of our organization. You will build and lead a team that doesn’t just respond to issues but proactively anticipates business needs. You will be the force behind a world-class technology environment that empowers every employee to do their best work, drives innovation, and secures our position as a leader in the FinTech space.

Key Areas of Accountability:

1. Strategic Technology Leadership

• IT Strategy & Alignment: Collaborate with senior leadership to develop and execute a forward-looking IT strategy that anticipates business needs and aligns directly with organizational goals.
• Innovation & Future Vision: Stay on the cutting edge of emerging technologies and industry trends to drive innovation and identify new opportunities for growth and efficiency.
• Vendor Partnership: Transform vendor relationships into strategic partnerships, ensuring services not only meet but exceed our organizational needs and defined contractual obligations.
• Leadership Representation: Publish IT metrics and represent the IT function in leadership and related IT committees

2. Visionary People Leadership

• Team Building & Mentorship: Lead and mentor the IT team, fostering a culture of ownership, curiosity, and relentless improvement.
• Coaching & Development: Go beyond performance evaluations to actively coach team members, identify their professional development needs, and provide guidance to help them reach their full potential.
• Empowerment: Delegate responsibility and empower your team to take ownership of their work, encouraging them to think strategically and contribute to the bigger picture.

3. Secure & Resilient Infrastructure

• Network Management: Oversee the design, implementation, and maintenance of network infrastructure. Ensure optimal performance, reliability, and security of network services.
• Enterprise Security & IAM: Champion our security posture by developing and managing robust Identity and Access Management (IAM) policies, implementing/managing security controls, and driving 100% compliance to security/regulatory requirements. Lead regular user access reviews to ensure permissions are appropriate and based on the principle of least privilege.
• Proactive Compliance: Ensure continuous compliance with relevant regulations and standards (e.g., ISO 27001:2022, ITIL) through proactive audits and the development of clear IT policies and procedures.
• Risk & Vulnerability Management: Drive the enforcement of IT security policies and ensure regular patch management and updates to protect against vulnerabilities.

4. Operational Excellence & Business Enablement

• Service Delivery: Oversee the day-to-day operations and service delivery, ensuring they are not just efficient but also consistently enhance user satisfaction. Monitor service level agreements (SLAs) proactively to address performance issues.
• Project & Change Management: Provide strategic oversight for all IT projects, ensuring they are delivered on time and within budget, with a clear focus on business outcomes.
• Incident & Recovery: Lead and champion incident response efforts for security breaches or system failures, and develop a robust disaster recovery plan to minimize downtime.

Desired Skills & Experience

• Technical Expertise: 10+ years of experience in IT management, with a strong focus on access management, compliance, and network management.
• Strategic Acumen: Proven experience collaborating with senior leadership to align IT with organizational goals.
• IT Security: Understanding of the IT Security requirements emanating from SEBI and RBI, especially related to Broking and Internet Based Trading
• Framework Focus: A strong understanding of cybersecurity principles, risk management processes, and IT/security governance frameworks (e.g., COBIT, ITIL, ISO 27001).
• Leadership: A proven track record of building and managing successful teams and fostering a collaborative culture.
• Communication: Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
• Education: A Bachelor's degree in Computer Science, Information Technology, or a related field is required.