IT Manager

HRhelpdesk; New Delhi; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

HRhelpdesk, India, seeks an IT Manager to lead the IT portfolio, overseeing networking, security, cloud infrastructure, and hardware management across two sites. The role emphasizes ISO 27001/ISMS compliance and operational excellence.

The position includes supervising an IT vendor, aligning technology with business goals, and delivering reliable IT services with governance and cost control.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or equivalent.
• 8–12 years of experience in IT infrastructure, networking and security.

Responsibilities

• Lead IT infrastructure and network across two sites, including security and devices.
• Administer hybrid Microsoft 365 environment and related security services.
• Manage IT security controls aligned with ISO 27001/ISMS requirements.
• Coordinate IT vendor management and budget for OPEX/CAPEX.

Skills

IT Infrastructure

Networking & Security

ISO 27001

Education

Bachelor’s degree in IT/CS

Job description

Job Summary

The organisationis a leading consulting firm with a proventrack record of partnering with some of the world’s top companies, the firm hasbuilt a reputation for credibility, trustworthiness, and delivering solutions.

The IT Managerwill lead the IT portfolio and oversee all technology operations, focusing onISO compliance, networking, IT security, cloud infrastructure, and hardwaremanagement. The role requires managing internal networks, IT securityprotocols, cloud services, IT hardware, and ensuring operational excellence.

The IT Managerwill also supervise an IT vendor and collaborate with leaders to aligntechnology with the firms objectives.

Key Responsibilities

• ManageIT infrastructure and network across two sites, including FortiGate Firewalls,Ruckus Wireless, Cisco and HP Switches.
• Administerhybrid Microsoft 365 environment, including On-Prem AD, DNS, Entra ID, ExchangeOnline and SharePoint.
• ManageMicrosoft Intune, endpoint security, Antivirus, DLP and Email Security Gateway.
• Administerand support Video Conferencing, Microsoft Teams Calling and EPBX/telephonysystems.
• Implementand maintain information-security controls aligned with ISO 27001/ISMSrequirements.
• ManageISMS documentation, policies, procedures and coordinate internal/externalsecurity audits.
• Providetechnical support for SaaS-based ERP applications and manage vendorescalations.
• Manageoverall IT OPEX/CAPEX, procurement, budgeting and technology planning.
• Leadand manage L1–L2 IT support team, ensuring effective service delivery and issueresolution.
• Ensureoverall IT availability, cybersecurity, compliance, business continuity anduser support.

Requirements

Qualification & Experience:

• Bachelor’sdegree in Information Technology, Computer Science, or any fields if theknowledge is substantiated with appropriate certifications in the domain.
• With 8 to 12 years of relevant Experience in IT Infrastructure, Networking & Security.