It Manager

Syncwell Infotech; Hyderabad; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Syncwell Infotech in Hyderabad seeks an experienced IT Manager to lead hardware procurement, cloud infrastructure, and IT security initiatives. You will manage a team of IT support professionals, coordinate vendor relationships, and ensure cost-effective service delivery.

The role requires 8–12 years in IT management with hands-on hardware and cloud experience, and strong leadership, budgeting, and negotiation skills.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 8-12 years of experience in IT management, systems administration, or related roles.
• Hands-on experience managing laptops/desktops, hardware procurement.
• Vendor invoicing experience.
• Cloud platforms (AWS/Azure/GCP) and productivity suites (Google Workspace/Microsoft 365).
• Experience leading or supervising a team.
• Strong understanding of networking, IT security, and asset management practices.
• Excellent vendor negotiation, budgeting, and documentation skills.
• Strong problem-solving and communication skills.

Responsibilities

• Oversee hardware procurement, allocation, and lifecycle management (laptops, desktops, and IT hardware).
• Review vendor invoices related to IT hardware and services; coordinate pricing and delivery.
• Manage cloud infrastructure provisioning, licensing, security, and cost optimization.
• Lead and mentor IT support staff; assign tasks and ensure timely ticket resolution.
• Coordinate with vendors for hardware, software, and networking needs; negotiate contracts for cost-effective service.

Skills

Hardware management

Vendor negotiation

Budgeting

Team leadership

Networking

IT security

Documentation

Problem solving

Communication

Procurement

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

AWS

Azure

GCP

Google Workspace

Microsoft 365

Job description

Key Responsibilities

Hardware & Asset Management

Manage procurement, allocation, and tracking of laptops, desktops, and other IT hardware for employees.

Maintain accurate records of hardware inventory, warranties, and asset lifecycle(purchase to disposal).

Review, verify, and process vendor invoices related to laptop/desktop purchases, repairs, and AMC (Annual Maintenance Contracts).

Coordinate with vendors for pricing, quotations, and timely delivery of equipment.

Ensure proper onboarding/offboarding hardware setup for new joiners and exiting employees.

Cloud & Infrastructure Management

Manage and monitor cloud services/platforms (e.g., AWS, Azure, Google Workspace, Microsoft 365) including provisioning, licensing, and cost optimization.

Ensure data backup, security, and disaster recovery processes are in place for cloud and on-premise systems.

Manage user access, permissions, and security policies across cloud and internal systems.

Team & Vendor Management

Lead, mentor, and manage a team of IT support executives/engineers.

Assign tasks, monitor performance, and ensure timely resolution of IT support tickets.

Coordinate with external vendors and service providers for hardware, software, and networking needs.

Negotiate contracts and manage vendor relationships to ensure cost-effective service delivery.

IT Support & Troubleshooting

Oversee resolution of hardware, software, and network issues across the organization.

Ensure minimal downtime through proactive maintenance and monitoring.

Implement and enforce IT security best practices (antivirus, firewalls, data protection policies).

Required Skills & Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.

8-12 years of experience in IT management, systems administration, or related roles.

• Hands-on experience managing laptops/desktops, hardware procurement,

vendor invoicing.

• Working knowledge of cloud platforms (AWS/Azure/GCP) and productivity suites(Google Workspace/Microsoft 365).

suites(Google Workspace/Microsoft 365).

• Prior experience leading or supervising a team.
• Strong understanding of networking, IT security, and asset management practices.
• Excellent vendor negotiation, budgeting, and documentation skills.
• Strong problem-solving and communication skills.