IT Manager

Hrhelpdesk; Delhi; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Hrhelpdesk, a leading consulting firm, seeks an IT Manager to steer the IT portfolio across two sites in Delhi. The role focuses on ISO compliance, networking, IT security, cloud, and hardware management.

You will supervise an IT vendor, drive operational excellence, and align technology with the firm’s objectives while guiding a small L1–L2 support team.

Qualifications

• Bachelor’s degree in Information Technology or Computer Science, or equivalent certifications.
• 8 to 12 years of relevant Experience in IT Infrastructure, Networking & Security.

Responsibilities

• Manage IT infrastructure and network across two sites, including FortiGate Firewalls, Ruckus Wireless, Cisco and HP Switches.
• Administer hybrid Microsoft 365 environment, including On-Prem AD, DNS, Entra ID, ExchangeOnline and SharePoint.
• Manage Microsoft Intune, endpoint security, Antivirus, DLP and Email Security Gateway.
• Administer and support Video Conferencing, Microsoft Teams Calling and EPBX/telephony systems.
• Implement and maintain information-security controls aligned with ISO 27001/ISMS requirements.
• Manage ISMS documentation, policies, procedures and coordinate internal/ external security audits.
• Provide technical support for SaaS-based ERP applications and manage vendor escalations.
• Manage overall IT OPEX/CAPEX, procurement, budgeting and technology planning.
• Lead and manage L1–L2 IT support team, ensuring effective service delivery and issue resolution.
• Ensure overall IT availability, cybersecurity, compliance, business continuity and user support.

Skills

IT Management

Networking

IT Security

Vendor Management

Cloud Infrastructure

ISO 27001/ISMS

Team Leadership

Education

Bachelor’s degree in Information Technology or Computer Science, or equivalent certifications

Tools

FortiGate

Ruckus

Cisco

HP Switches

Microsoft 365

On-Prem AD

Entra ID

Exchange Online

SharePoint

Microsoft Intune

Job description

Job Summary

The organisationis a leading consulting firm with a proventrack record of partnering with some of the world’s top companies, the firm hasbuilt a reputation for credibility, trustworthiness, and delivering solutions.

The IT Managerwill lead the IT portfolio and oversee all technology operations, focusing onISO compliance, networking, IT security, cloud infrastructure, and hardwaremanagement. The role requires managing internal networks, IT securityprotocols, cloud services, IT hardware, and ensuring operational excellence.

The IT Managerwill also supervise an IT vendor and collaborate with leaders to aligntechnology with the firms objectives.

Key Responsibilities

• ManageIT infrastructure and network across two sites, including FortiGate Firewalls,Ruckus Wireless, Cisco and HP Switches.
• Administerhybrid Microsoft 365 environment, including On-Prem AD, DNS, Entra ID, ExchangeOnline and SharePoint.
• ManageMicrosoft Intune, endpoint security, Antivirus, DLP and Email Security Gateway.
• Administerand support Video Conferencing, Microsoft Teams Calling and EPBX/telephonysystems.
• Implementand maintain information-security controls aligned with ISO 27001/ISMSrequirements.
• ManageISMS documentation, policies, procedures and coordinate internal/externalsecurity audits.
• Providetechnical support for SaaS-based ERP applications and manage vendorescalations.
• Manageoverall IT OPEX/CAPEX, procurement, budgeting and technology planning.
• Leadand manage L1–L2 IT support team, ensuring effective service delivery and issueresolution.
• Ensureoverall IT availability, cybersecurity, compliance, business continuity anduser support.

Requirements

Qualification & Experience:

• Bachelor’sdegree in Information Technology, Computer Science, or any fields if theknowledge is substantiated with appropriate certifications in the domain.
• With 8 to 12 years of relevant Experience in IT Infrastructure, Networking & Security.