It Manager

Ampl Resources; Kolkata District; On-site; INR 1,800,000 - 2,700,000; Full time

Job summary

Ampl Resources is seeking a Manager - Hardware / System to lead IT infrastructure, asset management, and service delivery from our Mullick Bazar location in Kolkata. The role focuses on strategic IT planning, vendor governance, and protecting critical infrastructure.

The incumbent will drive capital planning, technology upgrades, and disaster recovery while ensuring cost efficiency and alignment with business goals. 10–12 years of experience is expected.

Qualifications

• 10–12 years of IT infra leadership experience.
• Degree/Diploma in Hardware and Networking; PGDMA or MBA-IT preferred.
• Experience with asset management, security, and SLA governance.

Responsibilities

• Translate strategy into IT department plans and budgets.
• Lead IT infrastructure, asset management, and support functions.
• Govern asset lifecycle, depreciation, ROI, and security.
• Manage vendors, SLAs, and performance reviews.
• Ensure service availability and incident resolution within SLAs.
• Oversee IT risk, business continuity and disaster recovery.
• Provide leadership across hardware, networking, AD, CCTV, firewall, servers.
• Monitor costs, ROI, and prepare MIS reports.

Skills

Hardware & networking

Active Directory

CCTV

Firewall

Servers

Networking

IT asset management

Vendor management

Education

Degree/Diploma in Hardware and networking

PGDMA - IT or MBA-IT

Job description

Job Title Manager - Hardware / System

Department-IT

Location -Mullick Bazzar (Kolkata)

Job Responsibilities

Strategy & Planning - Translate strategy into departmental plans.
Business Acumen - Support in tracking business & industry trends to drive sustainable growth.
Policy & Governance - Implement policies, recommend improvements, and develop SOPs, note sheets, and processes aligned with strategic goals and business needs to ensure compliance within Pre- Defined TAT.
Team Leadership & Development- Manage team performance, delegate tasks, resolve queries.
Propose regular upskilling & reskilling programmes.
Feedback & Performance Management
Provide timely strategic feedback & direction to team.
Cost & Budget Management - Creating & submitting budget, optimizing cost, resources & processes.
Stakeholder Management - Effectively manage relationships with internal and external stakeholders.
Partnering to leadership for internal & cross functional teams, appropriate and timely response to stakeholders.
Monitor costs & ROI.
Reporting & Analytics - Maintain accurate process documentation, trackers, and records.
Prepare and analyze MIS and performance metrics.

• Domain Specific:
  Lead the overall IT infrastructure, asset management and support function, ensuring alignment with business requirements, technology standards and organisational objectives.
• Establish and govern IT asset management frameworks, policies and controls covering acquisition, deployment, utilisation, depreciation, ROI, maintenance, security and lifecycle closure of hardware and software assets.
• Drive the IT service management and escalation framework, ensuring effective resolution of critical system, application, network and infrastructure issues within defined SLAs.
• Strategically manage IT vendors and service providers, including vendor selection, commercial evaluation, SLA governance, performance reviews and service improvement.
• Oversee IT infrastructure, network and security operations, ensuring availability, reliability, compliance and timely resolution of security and infrastructure incidents.
• Lead annual and long-term planning for IT requirements, infrastructure upgrades, technology implementations and capacity enhancement in line with business growth.
• Develop and govern business continuity and disaster recovery frameworks, including emergency backup plans for critical equipment, power, security, systems and data.
• Evaluate IT investments through cost-benefit, depreciation and ROI analysis and recommend asset replacement, upgrades and technology investments to management.
• Establish mechanisms for effective utilisation, standardisation and lifecycle optimisation of IT assets to improve cost efficiency and service quality.
• Provide functional leadership and technical oversight across hardware, networking, Active Directory, CCTV, application support, firewall, server, switching and routing.
• Conduct periodic site reviews and audits to assess infrastructure, service delivery, IT controls and compliance, and drive corrective actions.

Job Specifications

Preferred Industry: IT & SI to be preferd firstly, second preference would be from mining, Manufacturing, EPC, Hospitality, Logistics, BFSI, Staffing / Consulting, BPO, and , including but not limited to

Educational Qualification: Degree/Diploma in Hardware and networking and equivalent ; PGDMA - IT or MBA-IT or equivalent (preferred not mandate)

Experience: 10-12 years