IT Manager

SW Network (Sociowash); Delhi; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

SW Network (Sociowash) is looking for an experienced IT Manager in Delhi, India. The role involves overseeing IT asset management, vendor relationships, and administration of cloud services including Google Workspace.

Candidates should have strong leadership skills and a minimum of 7 years in IT management. Key responsibilities include managing IT procurement and vendor negotiations, as well as ensuring data protection and compliance.

Qualifications

• 7+ years of proven experience in IT management or similar role.
• Strong knowledge of IT asset and vendor management.
• Hands-on experience with Google Workspace administration.

Responsibilities

• Maintain a comprehensive inventory of all IT assets.
• Establish relationships with IT vendors and service providers.
• Manage and administer cloud platforms.

Skills

IT asset management

Vendor management

Cloud services

Technical support

Leadership

Education

Bachelor’s degree in Information Technology

Related field

Tools

Google Workspace

JumpCloud

MDM/UEM tools

Job description

Asset Management

• Maintain a comprehensive inventory of all IT assets, including hardware, software licenses, cloud services, and peripherals.
• Track asset lifecycle, depreciation, and disposal in accordance with company policies.
• Ensure systems are updated with real-time asset records using UEMMDM tools.

IT Vendor Management

• Establish and maintain relationships with IT vendors and service providers.
• Negotiate contracts, service level agreements (SLAs), and pricing to ensure cost-effective services.
• Monitor vendor performance and address any service-related issues promptly.

Cloud And IT Infrastructure

• Manage and administer cloud platforms, with a strong understanding of SaaS/IaaS tools and services.
• Experience in managing and securing Google Workspace (Gmail, Drive, Admin Console, etc.).
• Set up and maintain Unified Endpoint Management (UEM) or Mobile Device Management (MDM) solutions.
• Configure and remotely manage access points (AP) and wireless networks for seamless connectivity.

Email And Drive Backup For Exit

• Implement and oversee procedures for data backup and secure access management for departing employees.
• Ensure protection and compliance of all company data during exits and transitions.

IT Issue Resolution (Software)

• Provide technical support and troubleshooting for software-related issues.
• Collaborate with end-users to ensure minimal disruption to business operations.

IT Issue Resolution And Vendor Coordination (Hardware)

• Manage hardware-related issues and coordinate with external vendors for repairs and maintenance.
• Ensure timely resolution to reduce equipment downtime.

IT Procurement & Vendor Negotiations

• Collaborate with procurement for sourcing IT equipment.
• Negotiate favorable pricing and service terms for new purchases and repairs.

Biometric Systems Management

• Supervise and maintain biometric attendance systems to ensure operational reliability and data accuracy.
• Troubleshoot sync or access issues and liaise with vendors as needed.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 7 years of proven experience in IT management or a similar role.
• Strong knowledge of IT asset and vendor management, procurement, and contract negotiation.
• Hands‑on experience with Google Workspace administration and cloud tools.
• Proficiency in troubleshooting both software and hardware issues.
• Experience in setting up and managing UEM or MDM platforms.
• Familiarity with remote management of APs and biometric systems is an advantage.
• Strong communication, leadership, and organizational skills.

Requirements

• Ownership: built / implemented vs only support
• End-to-end IT infra exposure (servers, network, security, assets)
• Tools used (asset mgmt, ticketing, MDM/UEM, security)
• Setup-from-scratch experience (office, branch, startup)
• Scale handled (users, assets, SLAs)
• Security depth (MFA, EDR, firewall, compliance)
• Cloud exposure & future readiness (AWS / Azure)
• OS (Windows, macOS, Linux)
• Process (tickets, SLA, documentation, vendors)
• Communication & stakeholder handling
• Team handling (if any)

UEM / MDM

• UEM/MDM tool used: JumpCloud
• Hands‑on experience with setup and migration
• Knowledge of devices enrolled under MDM
• Policies enforced via MDM: MFA