IT Infrastructure Support Specialist

Nomura Holdings; Mumbai; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Comprehensive health insurance

Paid time off

Employee assistance programs

Job summary

Nomura Holdings in Mumbai, India is seeking a capable IT Infrastructure Support professional to join our IT operations team. You will provide end-user technical support, troubleshoot network and system issues, and help maintain documentation and security standards.

The role involves monitoring systems, installing hardware and software, and collaborating with colleagues to ensure reliable, secure IT services for the organization.

Qualifications

• Bachelor's degree in computer science or related field.
• 2 years of experience in IT support.
• Excellent problem-solving skills.
• Knowledge of networking concepts and protocols.
• Experience with various operating systems.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide technical support to end-users.
• Troubleshoot and resolve IT infrastructure issues.
• Maintain and update IT documentation.
• Monitor IT systems and performance.
• Install and configure hardware and software.
• Adhere to security protocols.

Skills

Networking concepts

Hardware & software setup

Troubleshooting

Communication

Education

Bachelor's degree in computer science or related field

Tools

Windows OS

Linux OS

MacOS

Job description

What role you will play in team:

You will be a key member of our IT infrastructure support team, providing technical assistance and resolving issues related to computer systems, networks, and other IT infrastructure components. You will ensure the smooth operation of our IT systems.

What you will do:

• Provide technical support to end-users.
• Troubleshoot and resolve IT infrastructure issues.
• Maintain and update IT documentation.
• Monitor IT systems and performance.
• Install and configure hardware and software.
• Adhere to security protocols.

Key responsibility:

• Provide technical support to end-users.
• Troubleshoot and resolve IT infrastructure issues.
• Maintain and update IT documentation.
• Monitor IT systems and performance.
• Install and configure hardware and software.
• Adhere to security protocols.

Required Qualification and Skills:

• Bachelor's degree in computer science or a related field.
• 2 years of experience in IT support.
• Excellent problem-solving skills.
• Knowledge of networking concepts and protocols.
• Experience with various operating systems.
• Excellent communication and interpersonal skills.

Benefits Included:

• Competitive salary and benefits package.
• Opportunities for professional development and advancement.
• Comprehensive health insurance.
• Paid time off and holidays.
• Employee assistance programs.

A Day in the Life:

You'll begin by checking your emails and responding to any urgent requests. Your day will be filled with troubleshooting and resolving IT issues, assisting employees, and ensuring smooth IT operations. .