IT/ Information Technology Support Executive

Duruper; Bengaluru; On-site; INR 200,000 - 700,000; Full time

Job summary

A leading technology company in Bengaluru is seeking an IT Support Executive. The role entails managing IT operations, ensuring network connectivity, and providing first-level support. Candidates should have 2–5 years of experience in IT support, a degree in Information Technology, and strong troubleshooting skills. We offer a competitive salary ranging from INR 200,000 to 700,000 per year.

Qualifications

• 2–5 years of experience in IT support or system administration.
• Strong knowledge of Windows OS, MS Office, and email systems.
• Basic understanding of LAN/WAN, routers, switches, and telecom infrastructure.

Responsibilities

• Create, manage, and maintain employee email accounts.
• Monitor and troubleshoot network connectivity issues.
• Install, configure, and maintain IT peripherals.

Skills

Troubleshooting

Communication skills

Coordination

Windows OS

MS Office

Email systems

Education

Diploma or Bachelor’s degree in Information Technology or related field

Tools

LAN/WAN

VPN

Firewalls

Job description

Join to apply for the IT/ Information Technology Support Executive role at Duruper

The IT Support Executive will be responsible for managing the company’s day-to-day IT operations, ensuring seamless network connectivity, reliable system performance, and timely technical support. The role includes handling email and account management, maintaining telecom and internet infrastructure, and providing first-level IT support to all departments. The position requires a proactive, hands-on professional capable of managing multiple tasks in a fast-paced manufacturing environment where uptime and quick response are essential.

Experience: 2–5 years

Salary: INR 200,000 – 700,000/year

Roles and responsibilities

• Create, manage, and maintain employee email accounts and access rights.
• Monitor and troubleshoot internet, LAN, and Wi-Fi network issues to ensure continuous connectivity.
• Coordinate with telecom and internet service providers for setup, renewals, and issue resolution.
• Install, configure, and maintain desktops, laptops, printers, and related IT peripherals.
• Maintain updated records of all IT assets and inventories, including systems, routers, SIMs, and data cards.
• Provide first-level hardware and software support to users, ensuring quick issue resolution.
• Assist with regular data backups, antivirus updates, and network security protocols.
• Support IT infrastructure setup for new projects, departments, or production facilities.
• Collaborate with internal departments to ensure smooth IT operations across all sites reports.

Mandatory Requirements

• Diploma or bachelor’s degree in information technology, Computer Science, or related field.
• 2–5 years of experience in IT support or system administration, preferably in a manufacturing or industrial environment.
• Strong knowledge of Windows OS, MS Office, and email systems (Outlook, Office 365, or G Suite).
• Basic understanding of LAN/WAN, routers, switches, and telecom infrastructure.
• Proven troubleshooting, coordination, and communication skills.
• Ability to manage multiple priorities with minimal supervision.

Preferred Qualifications

• Experience in VPN configuration, firewall management, or basic network security.
• Familiarity with ERP or production-related IT systems.
• Experience supporting IT operations in plant or multi-site environments.

Seniority Level

Entry level

Employment Type

Full-time

Industries

Human Resources

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