IT Head

Shri Rawatpura Sarkar Lok Kalyan Trust; Raipur; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Shri Rawatpura Sarkar Lok Kalyan Trust seeks a senior IT leader to manage the campus IT infrastructure and operations. You will shape IT strategy, policies, security standards and oversee network, servers, firewall, and cybersecurity measures across the campus.

You will also manage ERP/HRMS, biometric attendance, CCTV and access control systems, ensure data privacy, business continuity and vendor management. Strong leadership and incident management are essential.

Qualifications

• Candidate should have IT infrastructure and operations experience in large campus, hospital, university, or corporate environments.
• Strong hands-on expertise in networking, servers, firewall, cybersecurity and IT infrastructure management.
• Proven expertise in cybersecurity, threat detection, vulnerability assessment and data protection.
• Experience with ERP/HRMS, biometric attendance, CCTV, access control and integrated IT systems preferred.
• Solid knowledge of Windows/Linux servers, LAN/WAN, routers, switches, VPN, firewalls, cloud and backup systems.
• Ability to independently manage campus-wide IT operations and critical incidents.
• Strong leadership and team-management skills; able to supervise IT support teams.
• Experience in IT project management, vendor management, AMC, procurement and tech implementation.
• Strong problem-solving and decision-making abilities.
• Preferred qualification: B.Tech/B.E./MCA/M.Sc. (IT/CS) or equivalent.

Responsibilities

• Lead and manage the complete IT infrastructure and operations of the campus.
• Develop and implement IT strategy, policies, standards and security protocols.
• Ensure end-to-end network, server, firewall, Wi‑Fi, internet and system security.
• Lead cybersecurity, threat detection, vulnerability assessment and prevention of hacking.
• Ensure protection against malware, ransomware, phishing and data breaches.
• Manage servers, databases, cloud systems, data backup and disaster recovery.
• Oversee ERP, HRMS, biometric attendance, CCTV, access control and other critical IT systems.
• Ensure data security, privacy, access control and business continuity across the campus.
• Conduct regular IT security audits, vulnerability assessments and risk assessments.
• Manage IT projects, system upgrades, technology implementation and digital transformation.
• Monitor IT performance and ensure minimum downtime and timely resolution of issues.
• Manage IT vendors, AMC, software licenses, procurement and SLAs.
• Lead, mentor and supervise the IT support and technical team.
• Prepare and manage IT budget, infrastructure planning and technology roadmap.
• Ensure proper documentation of IT assets, network architecture, security policies and configurations.
• Coordinate with senior management and departments for campus-wide IT requirements and solutions.

Skills

IT infrastructure

IT operations

Networking

Servers

Firewall

Cybersecurity

ERP/HRMS

CCTV

Data backups

Security audits

Education

B.Tech/B.E./MCA/M.Sc. (IT/CS)

Tools

Windows servers

Linux servers

LAN/WAN

Routers/Switches

VPN

Cloud & backup

Job description

Role & responsibilities

• Lead and manage the complete IT infrastructure and operations of the entire campus.
• Develop and implement IT strategy, policies, standards and security protocols.
• Ensure end-to-end network, server, firewall, Wi-Fi, internet and system security.
• Lead cybersecurity, threat detection, vulnerability assessment and prevention of hacking/unauthorized access.
• Ensure protection against malware, ransomware, phishing, data breaches and cyber threats.
• Manage servers, databases, cloud systems, data backup and disaster recovery.
• Oversee ERP, HRMS, biometric attendance, CCTV, access control and other critical IT systems.
• Ensure data security, privacy, access control and business continuity across the campus.
• Conduct regular IT security audits, vulnerability assessments and risk assessments.
• Manage IT projects, system upgrades, technology implementation and digital transformation.
• Monitor IT performance and ensure minimum downtime and timely resolution of critical issues.
• Manage IT vendors, AMC, software licenses, IT procurement and service-level agreements.
• Lead, mentor and supervise the IT support and technical team.
• Prepare and manage the IT budget, infrastructure planning and technology roadmap.
• Ensure proper documentation of IT assets, network architecture, security policies and system configurations.
• Coordinate with senior management and all departments for campus-wide IT requirements and technology solutions.

Preferred candidate profile

• Candidate should have 812 years of relevant experience in IT infrastructure and IT operations, preferably in a large campus, hospital, university, educational institution or corporate environment.
• Strong hands-on experience in networking, servers, firewall, cybersecurity and IT infrastructure management.
• Should have proven expertise in cybersecurity, threat detection, vulnerability assessment, data protection and prevention of unauthorized access/hacking.
• Experience in managing ERP/HRMS, biometric attendance, CCTV, access control and other integrated IT systems will be preferred.
• Should have strong knowledge of Windows/Linux servers, LAN/WAN, routers, switches, VPN, firewalls, cloud and backup systems.
• Ability to independently manage campus-wide IT operations and critical IT incidents.
• Strong leadership and team-management skills with the ability to supervise and guide IT support teams.
• Should have experience in IT project management, vendor management, AMC, IT procurement and technology implementation.
• Strong problem-solving, troubleshooting and decision-making skills.
• Candidates with B.Tech/B.E./MCA/M.Sc. (IT/Computer Science) or equivalent qualification will be preferred.