It Executive

Burrito Restaurants; Hyderabad, Chennai District; On-site; INR 240,000 - 360,000; Full time

Job summary

California Burrito in Bengaluru, NCR, Hyderabad, Chennai and Pune is seeking a Store IT Support specialist to install, configure and maintain POS systems, billing software and peripherals across our store network.

You will troubleshoot printers, network connectivity and Wi‑Fi, coordinate with vendors and telecom partners, and support new store launches with IT setup and readiness. Strong communication and ownership are essential.

Qualifications

• Diploma/B.Tech in IT, Computer Science Engineering or Electronics Engineering.
• Willingness to travel to store locations if required.

Responsibilities

• Store IT Support: Install, configure, and maintain POS systems, billing software, and peripherals.
• Maintenance & Troubleshooting: Diagnose and resolve hardware and software issues reported by store teams.
• Support & Coordination: Provide on-call/anydesk support during weekends and peak hours if required.
• Train store employees on basic troubleshooting and correct usage of IT Equipments.
• Maintain issue logs and assist during new store launches with IT setup and readiness.

Skills

POS systems

Printers

Networking basics

Troubleshooting

Travel

Education

Diploma/B.Tech in IT, CS or Electronics

Job description

WHO ARE WE?

California Burrito is a fast-growing QSR chain with 2500+ employees across 140+ locations across Bengaluru, NCR, Hyderabad, Chennai and Pune. We started in 2012 with a simple belief: no compromise, just real ingredients. Since then, weve been serving honestly good Mexican food while building a more wholesome, sustainable way to do fast food, including growing our own fresh ingredients. Our mission is to become Indias most recognised name in Mexican cuisine while setting the

standard for quality, speed and friendly hospitality. And how we get there matters just as much. We stay Open & Honest, Strive for Excellence, believe in Freedom with Ownership, and focus on Growing Every Day.

THE OPPORTUNITY / ABOUT THE ROLE

• Self-starter, ready to take on new challenges
• Understanding of IT systems
• High ownership levels
• People management skills
• Good communication skills to coordinate with internal teams and vendors

WHAT WILL YOU OWN?

1. Store IT Support:

• Install, configure, and maintain POS systems, billing software, and peripherals.
• Handle installation, setup, and troubleshooting of printers.
• Support SIM-based landline phones and manage recharges, activations, and issues.
• Troubleshoot internet connectivity, Wi-Fi routers and network-related problems at stores.
• Ensure smooth functioning of all IT hardware during store operating hours.

2. Maintenance & Troubleshooting:

• Diagnose and resolve hardware and software issues reported by store teams.
• Coordinate with vendors, ISPs, POS providers, and telecom partners for issue resolution.
• Perform preventive maintenance to minimize downtime.
• Maintain backup devices and ensure quick replacements when required.

3. Support & Coordination:

• Provide on-call/anydesk support during weekends and peak hours if required.
• Train store employees on basic troubleshooting and correct usage of IT Equipments.
• Maintain issue logs through Terotam and share regular status updates.
• Assist during new store launches with IT setup and readiness.

WHAT WILL HELP YOU SUCCEED?

Youre self-driven and naturally take initiative. Youre comfortable figuring things out, taking challenges head-on and owning what happens next.

You think entrepreneurially, move with intent and dont need to be told every next step. You can bring people along, step up when something needs leadership and stay open to being challenged yourself.

MINIMUM QUALIFICATIONS

Diploma/B.Tech in IT, Computer Science Engineering or Electronics Engineering.

Required skills:

• POS systems
• Printers (thermal / billing)
• Networking basics (routers, LAN, Wi-Fi)
• Strong troubleshooting and problem-solving skills.
• Willingness to travel to store locations if required.

GET TO KNOW US BETTER

Website: https://www.californiaburrito.in/

Instagram: https://www.instagram.com/californiaburrito_in

Corporate Office: California Burrito Corporate Office, Sapota Park 1st Main Rd, 1st Cross Rd, Indiranagar, Bengaluru, Karnataka 560038