IT Executive

Anveshan; Gurugram District; On-site; INR 420,000 - 720,000; Full time

Job summary

Anveshan is seeking a hands-on IT Executive to keep our technology running smoothly across office and warehouse in Gurugram. You will be the first contact for IT support, asset management, networks, access control, and system setups to ensure minimal downtime and secure, reliable systems for every team.

You will handle end-user support, asset tracking, network maintenance, and warehouse IT tasks, while coordinating with vendors for procurement and upgrades.

Qualifications

• 2–4 years of experience in IT support or systems administration.
• Bachelor's degree in Computer Science, IT or related field.
• Hands-on troubleshooting across Windows/macOS, software and hardware.
• Working knowledge of LAN/Wi‑Fi networks and basic network troubleshooting.
• Experience with IT asset management and user access controls.

Responsibilities

• Provide end-user IT support and resolve hardware, software and network issues.
• Manage assets: issuance, tracking and recovery of devices.
• Monitor networks, coordinate ISPs and address disruptions proactively.
• Support warehouse tech including billing systems and scanners.
• Configure systems for new joiners and maintain access controls.

Skills

IT support

Helpdesk

Windows

macOS

Networking

Asset management

Access control

Vendor coordination

Backup & security basics

Education

Bachelor's degree in Computer Science

Related field

Tools

Billing systems

Scanners

Printers

Job description

ABOUT THE ROLE

We're looking for a hands‑on IT Executive to keep Anveshan's technology running smoothly across our office and warehouse. From end‑user support and asset management to networks, access control and system setup, you'll be the first point of contact for everything IT ensuring minimal downtime and secure, reliable systems for every team.

KEY RESPONSIBILITIES

IT Support & Helpdesk

• Support end users. Resolve hardware, software and network issues across teams.


• Troubleshoot daily. Fix system errors, login issues and performance lags as they arise.


• Be first response. Act as the first point of contact for all IT‑related queries.

IT Asset Management

• Manage assets. Handle issuance, tracking and recovery of laptops and other IT assets.


• Keep the register. Maintain an updated asset register with proper documentation.


• Coordinate vendors. Work with vendors on procurement, repairs and replacements.

Network & Infrastructure Management

• Keep networks up. Ensure smooth Wi‑Fi and LAN functioning across office and warehouse.


• Manage ISPs. Coordinate with internet providers for uptime and issue resolution.


• Stay ahead of issues. Monitor system performance and proactively address disruptions.

Warehouse IT Support

• Support warehouse tech. Maintain billing systems, scanners, printers and related infrastructure.


• Minimise downtime. Keep tech‑enabled warehouse processes running with minimal interruption.


• Enable upgrades. Coordinate with operations on system upgrades and troubleshooting.

Access Control & IT Governance

• Control access. Implement and manage user access based on roles and responsibilities.


• Secure data. Restrict unauthorized access to systems and drives. Set the basics. Help establish IT policies, SOPs and compliance protocols.

System Setup & Maintenance

• Onboard‑ready systems. Configure laptops/desktops, install software and prep devices for new joiners.


• Manage access & tools. Set up email, drives and collaboration‑tool access.


• Maintain & back up. Ensure regular updates, antivirus and backups.

WHAT WE'RE LOOKING FOR

• 2‑4 years of experience in IT support, systems administration or a similar role.


• Bachelor's degree in Computer Science, IT or a related field.


• Hands‑on troubleshooting across Windows/macOS, common software and hardware.


• Working knowledge of LAN/Wi‑Fi networks, ISP coordination and basic network troubleshooting.


• Experience with IT asset management, user access controls and data‑security basics.


• Familiarity with email setup, collaboration tools and ic ..


• Exposure to warehouse/retail IT systems (billing, scanners, printers) is a plus.


• Strong problem‑solving, coordination and communication skills with an ownership mindset.