IT Engineer - NOC/ Command Center_ Sr/ Jr/ Associate

Talentboon Consulting; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Talentboon Consulting is seeking a seasoned IT Operations professional in Hyderabad to manage Windows and Linux servers, network diagnostics, and incident response. You will work with monitoring platforms like OBM, SiteScope, PagerDuty, and Dynatrace to ensure uptime and performance.

The role requires strong scripting skills (PowerShell, Python, or Bash) and a track record of delivering fixed shift coverage while mentoring others to standards.

Qualifications

• Proven Windows and Linux administration experience.
• Strong networking knowledge (TCP/IP, DNS, routing).
• Experience with monitoring architecture and incident management.

Responsibilities

• Advanced Windows Server administration and troubleshooting.
• Advanced Linux administration and troubleshooting.
• Strong networking knowledge (TCP/IP, DNS, routing and packet-level diagnostics).
• A strong understanding of monitoring architecture and tooling (OBM, SiteScope, PagerDuty, Dynatrace, SCOM or equivalents).
• Strong ITIL incident, problem and major-incident management experience.
• Proven scripting and automation ability (PowerShell, Python or Bash) with a delivery track record.
• The ability to mentor and set standards, and a commitment to fixed early / late shift cover.

Skills

Windows Server

Linux administration

Networking (TCP/IP)

Monitoring tooling

ITIL incident management

Scripting & automation

Mentoring & standards setting

Education

ITIL Intermediate / Practitioner

Tools

OBM

SiteScope

PagerDuty

Dynatrace

SCOM

Job description

Role & responsibilities

• Advanced Windows Server administration and troubleshooting.


• Advanced Linux administration and troubleshooting.


• Strong networking knowledge (TCP/IP, DNS, routing and packet-level diagnostics).


• A strong understanding of monitoring architecture and tooling (OBM, SiteScope, PagerDuty, Dynatrace, SCOM or equivalents).


• Strong ITIL incident, problem and major-incident management experience.


• Proven scripting and automation ability (PowerShell, Python or Bash) with a delivery track record.


• The ability to mentor and set standards, and a commitment to fixed early / late shift cover.

Beneficial Skills / Experience

• ITIL Intermediate / Practitioner (or higher) certification.


• Any prior NOC, command-centre, data-centre or service-desk experience.


• Experience with AIOps, observability platforms and event correlation.


• Cloud, database or middleware awareness, and DR leadership experience.


• Experience improving operational processes and reducing manual toil at scale.