IT - Application Lead - Equity Broking

Monarch Networth Capital; Mumbai; In loco; INR 3.000.000 - 5.000.000; Tempo pieno

Descrizione del lavoro

Monarch Networth Capital in Mumbai seeks an Application Lead to ensure uninterrupted system availability, rapid incident resolution, and smooth deployment cycles. You will own end-to-end management of critical business applications and guide a team of support engineers.

You will work with software, infrastructure and QA teams to troubleshoot root causes, manage patch deployments, and set up DR and security compliance. Strong leadership and hands-on ITSM tool experience are required.

Competenze

• Bachelor's degree in CS/IT or equivalent; MBA or relevant certs are a plus.
• 8–15 years in IT application support with at least 3 years in a leadership role.
• Financial services or broking tech environment experience preferred.

Mansioni

• Own end-to-end management of critical business applications with high availability.
• Lead, mentor and guide a team of support engineers; implement SOPs and SLAs.
• Collaborate with development, infra and QA to troubleshoot root causes and manage deployments.
• Coordinate with vendors for software solutions and ensure DR planning and security compliance.

Conoscenze

SQL

API integrations

Log analysis

Monitoring tools

ITSM tools

Excel MIS reporting

Formazione

B.Tech/B.E. in Computer Science/IT

MBA or relevant certifications (plus)

Strumenti

ServiceNow

Jira

Excel

Descrizione del lavoro

Job Purpose : Application Lead

We need an Application Support Lead who ensures uninterrupted system availability, rapid incident resolution, and smooth deployment cycles. Candidate will not just be managing support tickets; but also safeguarding the technology backbone that drives the business momentum.

Job Location : Mumbai BKC

Job Responsibilities

• Operations & Incident Management: Own the end-to-end management of critical business applications, ensuring high availability, performance monitoring, and rapid resolution of escalated technical issues.
• Team Leadership & Strategy: Lead, mentor, and guide a team of support engineers, establishing robust Standard Operating Procedures (SOPs), escalation matrices, and SLA management frameworks.
• Cross-Functional Collaboration: Work closely with software development, infrastructure, and QA teams to troubleshoot root causes, manage patch deployments, setting of DR for the critical applications and conducting live DR, security compliance management of applications and streamline release management. Application familiarity like ODIN, Greek,
• Vendor & Performance Management: Monitor application performance metrics, manage third-party vendor relationships for software solutions, and drive continuous improvement initiatives to minimize downtime. Coordinate with business on the requirements and ensure delivery of the same post the feasibility.

Job Requirements

Qualifications

B. Tech/B.E. in Computer Science, IT, or a related field; MBA or relevant technical certifications are a plus.

Experience

8-15 years in IT application support, with at least 3 years leading an application support function. Financial services or broking tech environment experience strongly preferred.

Functional Competencies

Technical Expertise: Deep understanding of enterprise applications, database querying (SQL), API integrations, log analysis, and monitoring tools.

Tools: Proficient in ITSM tools (e.g., ServiceNow, Jira), application monitoring platforms, and advanced Excel for MIS reporting.

Behavioral Competencies

Sourcing & Team Management: Proven track record of building and managing high-performing technical support teams.