IT Administration Associate

Maxwell Energy Systems; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

A dynamic IT service provider in Bengaluru is seeking an IT Administrator to oversee end-user devices and internal IT infrastructure. The role includes providing IT support, managing security systems, and coordinating with vendors. Ideal candidates have hands-on experience in IT administration and communicate effectively in English, Hindi, and Kannada. This full-time position requires strong troubleshooting skills for both Windows and Linux environments.

Qualifications

• 1–3 years of experience in IT Support or IT Administration.
• Strong knowledge of Windows and basic Linux administration.
• Experience managing Firewall, MDM, Endpoint Security, and ZTNA tools.

Responsibilities

• Manage end-user devices, IT infrastructure, and security tools.
• Provide on-site and remote IT support to employees.
• Coordinate with vendors for hardware procurement and servicing.

Skills

Windows Administration

Linux Administration

IT Asset Management

Network Troubleshooting

Google Workspace Admin

Communication with non-technical users

Fluent in English, conversational in Hindi/Kannada

Tools

MDM tools

Zero Trust Network Access tools

Firewall management

Job description

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We are seeking an IT Administrator to manage end‑user devices, internal IT infrastructure, and security tools at Maxwell. This role involves laptop and peripheral provisioning, remote and on‑site IT support to employees, IT asset tracking, and coordination with vendors, along with managing basic network and security configurations. The ideal candidate is hands‑on, organized, and able to communicate effectively in English, Hindi, and Kannada.

Requirements

Asset & Device Management

• Set up, configure, and maintain laptops, desktops, and peripherals (monitors, docks, headsets, etc.)
• Install, update, and troubleshoot Windows & Linux operating systems
• Maintain accurate IT asset inventory and handle device assignment/return

Employee IT Support

• Provide on‑site and remote support for hardware, software, VPN, and connectivity issues
• Assist with user onboarding/offboarding (account setup, access rights, email, etc.)
• Support basic network troubleshooting within office premises

Security & Systems Management

• Manage Firewall rules, MDM / endpoint security systems, and Zero Trust Network Access (ZTNA) tools
• Monitor system alerts, escalates incidents, and supports internal security compliance

Vendor & Coordination

• Coordinate with local vendors for hardware procurement, servicing, and AMC
• Manage repairs, warranty claims, and ensure timely follow‑up

Documentation

• Maintain SOP documentation for IT processes
• Log incidents, asset assignments, and maintain clear support records

Must‑Have Requirements

• 1–3 years of experience in IT Support / IT Administration
• Strong knowledge of Windows and basic Linux administration
• Hands‑on experience with laptop/peripheral troubleshooting and networking basics
• Google Workspace (GWS) admin skills—user provisioning, groups, access policies
• Experience managing Firewall / MDM / Endpoint Security / ZTNA tools
• Ability to communicate clearly with non‑technical users
• Fluent in English; conversational in Hindi/Kannada

Nice‑to‑Have Requirements

• Basic scripting abilities (PowerShell or Bash)
• Familiarity with ISO27001 or other IT security compliance environments
• Experience documenting SOPs or IT workflows
• Ability to independently manage vendor follow‑ups and negotiations

Seniority Level

• Associate

Employment Type

• Full‑time

Job Function

• Information Technology

Industries

• IT Services and IT Consulting