IT Administration Associate

Maxwell Energy Systems; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

A dynamic energy solutions company based in India is seeking an IT Administration Associate to oversee IT management, which includes end-user device support and internal infrastructure security. The candidate should have 1-3 years of experience in IT support, fluency in English, and conversational knowledge of Hindi and Kannada. Key responsibilities include device management, providing employee support, and coordinating with vendors. This role offers a full-time employment opportunity with room for growth in the IT field.

Qualifications

• 1–3 years of experience in IT Support / IT Administration role.
• Strong knowledge of Windows and basic Linux administration.
• Hands‑on experience with laptops/peripheral troubleshooting and networking basics.

Responsibilities

• Manage end-user devices and internal IT infrastructure.
• Provide on-site and remote support for IT-related issues.
• Maintain documentation for IT processes.

Skills

IT asset tracking

Windows administration

Linux administration

Google Workspace admin skills

Basic scripting abilities

Communication in English

Communication in Hindi

Communication in Kannada

Tools

Firewall management tools

MDM systems

ZTNA tools

Job description

Join to apply for the IT Administration Associate role at Maxwell Energy Systems.

Job Description

We are seeking an IT Administrator to manage end‑user devices, internal IT infrastructure, and security tools at Maxwell. This role involves laptop and peripheral provisioning, remote and on‑site IT support to employees, IT asset tracking, and coordination with vendors, along with managing basic network and security configurations. The ideal candidate is hands‑on, organized, and able to communicate effectively in English, Hindi, and Kannada.

Responsibilities

Asset & Device Management

• Set up, configure, and maintain laptops, desktops, and peripherals (monitors, docks, headsets, etc).
• Install, update, and troubleshoot Windows & Linux operating systems.
• Maintain accurate IT asset inventory and handle device assignment/return.

Employee IT Support

• Provide on‑site and remote support for hardware, software, VPN, and connectivity issues.
• Assist with user onboarding/offboarding (account setup, access rights, email, etc.).
• Support basic network troubleshooting within office premises.

Security & Systems Management

• Manage Firewall rules, MDM / endpoint security systems, and Zero Trust Network Access (ZTNA) tools.
• Monitor system alerts, elevate incidents, and support internal security compliance.
• Coordinate with local vendors for hardware procurement, servicing, and AMC.
• Manage repairs, warranty claims, and ensure timely follow‑up.

Documentation

• Maintain SOP documentation for IT processes.
• Log incidents, asset assignments, and maintain clear support records.
• 1–3 years of experience in IT Support / IT Administration role.
• Strong knowledge of Windows and basic Linux administration.
• Hands‑on experience with laptops/peripheral troubleshooting and networking basics.
• Google Workspace (GWS) admin skillls—user provisioning, groups, access policies.
• Experience managing Firewall / MDM / Endpoint Security / ZTNA tools.
• Ability to communicate clearly with non‑technical users.
• Language: Fluent in English, conversational in Hindi/Kannada.

Nice‑to‑have Requirements

• Basic scripting abilities (PowerShell or Bash).
• Familiarity with ISO27001 or other IT security compliance environments.
• Experience documenting SOPs or IT workflows.
• Ability to independently manage vendor follow‑ups and negotiations.

Metadata

• Seniority level: Associate
• Employment type: Full‑time
• Job function: Information Technology
• Industries: Motor Vehicle Parts Manufacturing

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