Invoice To Cash

Genpact; Kanpur, Lucknow, Agra District; On-site; INR 350,000 - 520,000; Full time

Job summary

Genpact in Lucknow is hiring for Order to Cash roles. You will manage AR processes, handle cash application, and work cross-functionally with internal teams to ensure accurate reconciliations. A background in accounting/finance and strong client communication are essential for this role.

The position is based in Lucknow (work from office). You'll contribute to process improvements and SOP updates while supporting global clients in a fast-paced, tech-driven environment.

Qualifications

• Experience with AR processes and cash allocation.
• Ability to validate remittances and reconcile accounts.
• Strong communication with clients and internal teams.
• Knowledge of SOP creation and process updates.

Responsibilities

• Make collection calls and email/invoice customers as requested.
• Understand cash allocation and ageing reports.
• Process cash application and allocate payments.
• Collaborate across AR entities and manage ageing buckets.
• Serve as SME for AR processes; real estate client experience preferred.
• Create and update SOPs and related updates.
• Handle client queries and provide information.
• Identify unidentified cash and resolve end-to-end cash applications.
• Ensure DRR is timely and accurate; reconcile orders with customer books.

Skills

Accounts receivable

Cash application

Client communication

Interdepartmental coordination

Education

Bachelor in Accounting

Bachelor in Commerce

Bachelor in Economics

Bachelor in Finance

Master in Finance

Job description

Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Hiring for Order to cash roles ||

Location : Lucknow(work from office)

Responsibilities:

• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
  
• Understanding of all aspects of Cash allocation in accordance with customer remittances including deep validation experience and report out to business.
  
• Cash Application Allocating payments in accordance with customer remittances.
  
• Collaborating closely between all entities of AR (different entities) and keep track of all aged receivables including current ageing buckets.
  
• Act as Subject Matter Specialist for the AR processes, complete know-how and understanding of the AR value chain. Experience of working with a real estate client will be a preference.
  
• Create and update the Standard Operations Procedure and other updates received from time to time.
  
• Should be able to deal with clients for any query or information.
  
• Identify and resolve unidentified cash and manage end to end process of Cash applications.
  
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
  
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
  
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Education :

• Bachelors in Accounting
• Bachelors in Commerce
• Bachelors in Economics
• Bachelors in Finance, Masters in Finance

Why join Genpact?

• Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
• Make an impact Drive change for global enterprises and solve business challenges that matter
• Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.