Investment Banking / Stakeholder Management / Client Support / BPO /

Rivera Manpower Services; Bengaluru; Hybrid; INR 600,000 - 1,000,000; Full time

Job summary

Rivera Manpower Services in Bengaluru is hiring for Client Servicing & Stakeholder Management. The role focuses on managing client relationships, serving as main contact for stakeholders, handling queries and escalations, and coordinating with cross-functional teams to resolve issues.

The ideal candidate will have 4+ years of experience in banking or insurance domains, excellent communication, and strong problem-solving skills. Immediate joining options with up to 30 days notice are welcome.

Qualifications

• Experience in client servicing, escalation management, and coordination.
• Strong communication and interpersonal skills.
• Banking or Insurance domain experience is mandatory.

Responsibilities

• Manage client relationships and ensure effective client servicing.
• Act as the primary point of contact for internal and external stakeholders.
• Handle client queries, escalations, and service-related requests.
• Coordinate with cross-functional teams to ensure timely resolution of issues.
• Maintain strong stakeholder relationships and ensure client satisfaction.
• Monitor service delivery, SLAs, and operational performance.
• Provide regular updates, reports, and feedback to clients and management.

Skills

Strong communication

Stakeholder management

Client servicing

Interpersonal skills

Problem solving

Education

Any Graduate

Job description

WE ARE HIRING CLIENT SERVICING & STAKEHOLDER MANAGEMENT!

Location: Bengaluru
Domain: Banking / Insurance
Role: Client Servicing & Stakeholder Management
Qualification: Any Graduate
Experience: 4+ Years (Up to 9 Years)
Salary: Up to 10 LPA
Joining: Immediate Joiners / Candidates with 30 Days Notice

Key Responsibilities

• Manage client relationships and ensure effective client servicing.
• Act as the primary point of contact for internal and external stakeholders.
• Handle client queries, escalations, and service-related requests.
• Coordinate with cross-functional teams to ensure timely resolution of issues.
• Maintain strong stakeholder relationships and ensure client satisfaction.
• Monitor service delivery, SLAs, and operational performance.
• Provide regular updates, reports, and feedback to clients and management.

Required Skills

• Strong communication and interpersonal skills.
• Excellent client relationship and stakeholder management abilities.
• Banking or Insurance domain experience is mandatory.
• Experience in client servicing, escalation management, and coordination.
• Strong problem-solving and analytical skills.