International Banking Process Voice (UK Process)

Your Pitchh; Bengaluru; On-site; INR 630,000 - 770,000; Full time

Benefits offered by this job

5-day work week

Global banking customers

Learning & career growth

Inclusive & supportive work enviroment

Job summary

Your Pitchh is hiring Customer Support Executives for its International Banking Process in Bangalore. The role involves handling inbound interactions with international customers, delivering high-quality service and resolving queries with empathy.

Ideal candidates have 1 year of experience, good English (neutral accent), and are comfortable with night shifts in a rotational schedule. Immediate joiners are preferred and the CTC goes up to 7 LPA.

Qualifications

• Undergraduate or Graduate degree required.
• Minimum 1 year of professional experience (Any Industry/BPO/Customer Service).
• Bangalore-based candidates are preferred.
• Immediate Joiners Only.

Responsibilities

• Handle inbound customer interactions professionally and confidently.
• Resolve customer queries with accuracy, empathy, and efficiency.
• Deliver an exceptional customer experience while maintaining service quality.
• Meet productivity, quality, and customer satisfaction targets.
• Escalate complex issues to the appropriate teams whenever required.
• Maintain accurate records of customer interactions.

Skills

Excellent spoken English

Verbal communication

Active listening

Customer service

Problem solving

Night shifts

Education

Undergraduate or Graduate

Job description

Hiring: International Banking Process

Immediate Joiners Preferred

Location: Manyata Tech Park, Bangalore
Shift: Rotational UK Shift | 5 Days Working | 2 Rotational Week Offs
Employment Type: Full-Time

Salary & Benefits

CTC: Up to 7 LPA

Excellent Career Growth Opportunities

Are you confident communicating with international customers? Do you have exceptional English communication skills and a passion for delivering outstanding customer service?

We're hiring Customer Support Executives for our International Banking Process. If you're looking to build a rewarding career with a global organisation, this is your opportunity to work in a fast-paced, customer-focused environment.

Eligibility

• Undergraduate or Graduate
• Minimum 1 year of professional experience (Any Industry/BPO/Customer Service)
• Bangalore-based candidates are preferred
• Immediate Joiners Only

What We're Looking For

• Excellent spoken English with a clear, neutral accent
• Strong verbal communication, pronunciation, and active listening skills
• Ability to confidently interact with international customers
• Exceptional customer service and problem-solving abilities
• Positive attitude with a customer-first approach
• Comfortable working in rotational night shifts

This is a customer-facing international role. Candidates should have fluent English communication with minimal to no Mother Tongue Influence (MTI). A communication assessment will be conducted during the interview process.

Key Responsibilities

• Handle inbound customer interactions professionally and confidently
• Resolve customer queries with accuracy, empathy, and efficiency
• Deliver an exceptional customer experience while maintaining service quality
• Meet productivity, quality, and customer satisfaction targets
• Escalate complex issues to the appropriate teams whenever required
• Maintain accurate records of customer interactions

Why Join Us?

CTC Up to 7 LPA
5-Day Working Week
Opportunity to Work with Global Banking Customers
Continuous Learning & Career Growth
Professional, Inclusive & Supportive Work Environment