International Voice Process Executive

Anisha Global Services; Pune District; On-site; INR 300,000 - 700,000; Full time

Job summary

Anisha Global Services in Pune is hiring for an International Voice Process Healthcare Insurance Claims role. Experience in health insurance claims and English communication skills required.

Candidates should be graduates with 1+ year experience, and be comfortable with rotational shifts to support international clients. Excellent English communication and customer service abilities are essential.

Qualifications

• Graduation is mandatory.
• 1+ year of experience in Voice Process / Insurance / Healthcare Claims.
• Excellent English communication skills.
• Experience in Health Insurance Claims / Claims Processing preferred.
• Willing to work in an International Voice Process.
• Flexible with rotational shifts.

Responsibilities

• Handle customer calls related to Health Insurance Claims.
• Resolve customer queries regarding claims, coverage and claim status.
• Provide accurate information while maintaining quality and compliance.
• Coordinate with relevant teams for claim-related issues.
• Maintain excellent customer service standards.
• Meet defined quality, productivity and performance targets.

Skills

English fluency

Voice process exp

Customer handling

Problem solving

Education

Graduation mandatory

Job description

Job Role: International Voice Process Healthcare Insurance Claims

We are hiring experienced professionals for an International Voice Process Healthcare Insurance Claims role in Pune.

Contact Faisal : 8882543615

Location: Pune

Salary: 3.00 LPA to 7 LPA
Experience: 1+ Years

Education: Graduation Mandatory

Shifts : Rotational Shift

OFFS : Rotational Offs

Eligibility Criteria

• Graduate Apart from ( Technical Background )
• Minimum 1+ years of experience in Voice Process / Insurance / Healthcare Insurance Claims.
• Experience in Health Insurance Claims / Claims Processing will be preferred.
• Excellent verbal and written communication skills in English.
• Good customer-handling and problem-solving skills.
• Comfortable working in an International Voice Process.
• Candidates should be flexible with shifts as per business requirements.
• The ideal candidate should have relevant experience in Insurance Claims / Healthcare Claims / Insurance Voice Process along with excellent English communication skills.

Key Responsibilities

• Handle customer calls related to Health Insurance Claims.
• Resolve customer queries regarding claims, coverage and claim status.
• Provide accurate information while maintaining quality and compliance.
• Coordinate with relevant teams for claim-related issues.
• Maintain excellent customer service standards.
• Meet defined quality, productivity and performance targets.