Hiring US Insurance Voice Process

Spes Staffing Solutions; Pune District; On-site; INR 300,000 - 600,000; Full time

Job summary

Spes Staffing Solutions is hiring for a US Insurance Voice Process role in Kharadi, Pune. Freshers and graduates are welcome; strong English communication is mandatory. The position involves handling calls related to US insurance policies, claims, and account information, with standard rotation shifts and cab facility.

The package offers up to 3.5 LPA for freshers, up to 5 LPA with some experience, and up to 6 LPA with longer tenure. Apply now to join a dynamic support team in Pune.

Qualifications

• Graduates only.
• Freshers can apply.
• No medical or healthcare background required.
• Excellent English communication skills are mandatory.

Responsibilities

• Handle inbound and outbound customer calls for US insurance clients.
• Resolve customer queries related to insurance policies, claims, and account information.
• Provide accurate information while maintaining high customer satisfaction.
• Document customer interactions and update records in the system.
• Follow company processes, quality standards, and compliance requirements.
• Escalate complex issues to the concerned team whenever required.
• Meet productivity, quality, and customer service targets.

Skills

Excellent English communication

Freshers welcome

No medical background required

Education

Graduates only

Job description

Job Description US Insurance Voice Process

We're Hiring! - US Insurance Voice Process

We are looking for enthusiastic and customer-focused candidates to join our US Insurance Voice Process team.

Job Location

Kharadi, Pune

Shift Details

• Rotational Shifts
• Fixed Weekly Off
• Both-Side Cab Facility Available

Eligibility Criteria

• Graduates only
• Freshers can apply
• No Medical or Healthcare background required
• Excellent English communication skills are mandatory

CTC Structure

ExperiencePackageGraduate FreshersUp to 3.5 LPAUp to 1 Year of ExperienceUp to 5 LPAUp to 1.6 Years of ExperienceUp to 6 LPA

Roles & Responsibilities

• Handle inbound and outbound customer calls for US insurance clients.
• Resolve customer queries related to insurance policies, claims, and account information.
• Provide accurate information while maintaining high customer satisfaction.
• Document customer interactions and update records in the system.
• Follow company processes, quality standards, and compliance requirements.
• Escalate complex issues to the concerned team whenever required.
• Meet productivity, quality, and customer service targets.

Contact Details

HR: Sakshi Pande
7447716444