International Voice Process Executive

Anisha Global Services; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Anisha Global Services in Gurgaon is hiring for an International Voice Process – Technical Support role. Freshers and experienced candidates are welcome; graduation is mandatory. You will handle customer queries, provide technical assistance, and work with rotational shifts in a dynamic MNC environment.

Excellent command of English and strong problem-solving skills are required. Join our team to develop your career through hands-on troubleshooting, customer service excellence, and collaboration

Qualifications

• Graduation is mandatory.
• Freshers and candidates with relevant experience can apply.
• Basic technical knowledge / troubleshooting skills required.
• Excellent communication skills in English.
• Good customer-handling and problem-solving skills.

Responsibilities

• Handle customer queries through international voice process.
• Provide effective technical support and troubleshooting.
• Understand customer issues and provide appropriate solutions.
• Maintain excellent customer service and professional communication.
• Escalate complex technical issues to the relevant team when required.

Skills

English communication

Technical troubleshooting

Education

Graduate

Job description

Hiring: International Voice Process Technical Support | Gurgaon

Position: Technical Support Executive / International Voice Process
Location: Gurgaon

Salary: 3.00 LPA 4.20 LPA

Experience: Fresher & Experienced Both Can Apply

Qualification: Graduate Mandatory

Job Highlights

• International Voice Process – Technical Support
• Attractive Salary Package: 3 LPA – 4.20 LPA
• Freshers & Experienced Candidates are welcome
• Rotational Shifts & Rotational Offs
• Immediate Joiners preferred
• Excellent opportunity to build a career in an MNC environment

Job Responsibilities

• Handle customer queries through international voice process
• Provide effective technical support and troubleshooting
• Understand customer issues and provide appropriate solutions
• Maintain excellent customer service and professional communication
• Escalate complex technical issues to the relevant team when required

Eligibility Criteria

• Graduation is mandatory
• Freshers and candidates with relevant experience can applyCandidate should have basic technical knowledge / troubleshooting skills
• Excellent communication skills in English are required
• Good customer-handling and problem-solving skills
• Comfortable working in rotational shifts and rotational offs