International voice

Tech Mahindra Limited; Hyderabad; Presencial; INR 425.000 - 475.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Two-way Cab Facility

Loyalty bonus 20K

Descripción de la vacante

Tech Mahindra in Hyderabad is hiring for an Experienced Customer Support Representative to handle international voice process (Inbound) from the office in Hitech-City. The role requires excellent English communication and at least 1 year of relevant experience, with 24/7 shifts and night/graveyard rotations.

Candidates join on a full-time basis, 5 days a week with rotational offs. The package offers 4.25 to 4.75 LPA, with a loyalty bonus of 20K and a cab facility. Immediate joiners preferred.

Formación

• Excellent communication in English must be demonstrated.
• Minimum 1 year of experience in an international voice process (Inbound).
• Immediate joiners preferred, 24/7 night & graveyard shifts may be required.
• Rotational weeks off and rotational shifts.
• Experience in a BPM/BPO customer support role is preferred.

Responsabilidades

• Handle international voice process (inbound) customer calls.
• Provide professional customer support and resolve inquiries.
• Document interactions and follow-up on issues as required.

Conocimientos

English communication

Customer service

Educación

Undergraduate / Graduate / Postgraduate

Descripción del empleo

Experience1to5Job locationHyderabadAnnual offered salary 4.25 lacs to 4.75 lacsJob description

Tech Mahindra Hiring for Experienced candidates

Role - Customer support representative

Exp. Requirements: Excellent Communication in English.

Minimum 1 Year of Experience is required from any International Voice Process (Inbound Calling only).

Candidates should be comfortable working for 24/7 shifts including night & graveyard Shifts.

Rotational weeks offs with

Rotational shifts.

Work from Office (Hitech-City)

Looking out for immediate joiner only.

Working: 5 Days (Rotational Week off)

Two-way Cab Facility

20K loyalty bonus

Ability to earn more than the offered CTC on Incentives

*NO AR CALLERS/HEALTHCARE EXPERIENCE* / No Freshers / Domestic Experience

Interview Rounds:

HR Screening

Operations Round

Svar Assessment (Score - 60/B2)

Contact Details: - Contact Person- HR Rajkiran (8985035796)

Looking for Immediate Joiners. Candidates with 15 days Notice

Period can also apply.

Role :- Technical Support/Customer Support - Voice

Industry Type :- BPM / BPO

Department :- Customer Success, Service & Operations Employment Type :- Full Time, Permanent

Role Category : Voice.

Education :- Under Graduate (10+2), Graduate, Post Graduate

Request to mention name of the recruiter on top of the resume.