International Technical Customer Care Executive

Anisha Global Services; Pune District; Sur place; INR 300 000 - 420 000; Plein temps

Résumé du poste

MNC in Pune is hiring for an International Customer Support Representative to handle voice-based queries and provide technical support.

Freshers and experienced candidates with strong English communication are welcome; rotational shifts and week offs apply. Education: Graduate or Undergraduate.

Qualifications

• Graduate or Undergraduate candidates can apply.
• Freshers & Experienced candidates welcome.
• Strong verbal and written English communication.
• Basic technical knowledge and troubleshooting ability.
• Customer-focused approach with good problem-solving skills.
• Willing to work in rotational shifts and rotational week offs.

Responsabilités

• Handle international customer queries through voice support.
• Provide technical assistance and troubleshooting to customers.
• Understand customer issues and provide accurate resolutions.
• Maintain high-quality customer service standards.
• Follow process guidelines, quality parameters and company policies.
• Ensure professional and effective communication with international customers.

Connaissances

English communication

Technical troubleshooting

Formation

Graduate/Undergraduate

Description du poste

URGENT HIRING | INTERNATIONAL CUSTOMER SUPPORT | TECHNICAL PROCESS | PUNE AUNDH

Job Details

Position: International Customer Support Representative
Company: MNC

Location: Pune Aundh

Salary: 3.00 LPA 4.2 LPA

Education: Graduate / Undergraduate
Experience: Freshers & Experienced both can apply

Shift: Rotational Shift
Week Off: Rotational Offs

Communication: Strong English Communication Skills required

Key Responsibilities

• Handle international customer queries through voice support
• Provide technical assistance and troubleshooting to customers
• Understand customer issues and provide accurate resolutions
• Maintain high-quality customer service standards
• Follow process guidelines, quality parameters and company policies
• Ensure professional and effective communication with international customers

Candidate Requirements

Graduate / Undergraduate candidates can apply Freshers & Experienced candidates are welcome Strong verbal and written English communication skills Basic technical knowledge and troubleshooting ability Customer-focused approach with good problem-solving skills Comfortable working in rotational shifts and rotational week offs Candidates looking for a long-term career with an MNC are preferred