International Sales Representative

Shashwath Solution; Pune District; On-site; INR 240,000 - 360,000; Full time

Job summary

Shashwath Solution in Pune District, Maharashtra, seeks an outbound sales professional to drive lead generation and phone sales. The role emphasizes using referrals, following the AIDA script, and maintaining renewal processes. Strong English communication and teamwork are essential for success in this target-driven position.

Candidates should have at least 1 year of outbound sales experience, be computer literate, and comfortable working with hotel/intl call-centre style processes and policies.

Qualifications

• Minimum 1 year of experience in outbound sales.
• Fluent in English with strong verbal and written communication.
• Ability to network and build relationships with customers.
• Good interpersonal and team collaboration skills.
• Proficient computer literacy and documentation.
• Capable of meeting deadlines and targets.

Responsibilities

• Lead generation through referrals from existing members.
• Perform daily referral generation calls to acquire leads.
• Generate phone sales using provided lead sources.
• Follow the AIDA sales script for each call.
• Obtain referrals during sales calls and renewals.
• Document sales and update renewal information on forms.

Skills

Outbound sales

English fluency

Verbal communication

Written communication

Networking

Teamwork

Tools

Computer literacy

Job description

Key Responsibilities:

• Lead Generation:
• Acquire leads through referrals from existing members
• Perform daily referral generation calls
• Selling:
• Generate phone sales using provided lead sources
• Follow the AIDA sales script for each call
• Obtain referrals during each sales call
• Celebrate daily renewal sales within the team
• Renewals (If applicable):
• Follow the renewal script for renewal calls
• Obtain referrals during renewal calls
• Update renewal member information on renewal sales forms
• Maintain renewal statistics for each renewal call
• Contact renewals as per the renewal policy
• Administration:
• Document sales at the end of each call
• Place all sales documents in the designated area for the Administration officer
• Other Functions:
• Participate in team projects
• Adhere to all Accor plus T&C and sales policies

Key Interactions

Internal:

• Program Leaders and team members
• T&C for related queries and grievances

External:

• Customers for sales, renewals, and courtesy calls

Knowledge and Experience:

• Minimum 1 year of experience in outbound sales, preferably from the hotel industry or an international call centre
• Computer literacy
• Strong verbal and written communication skills
• Fluent in English
• Networking and relationship-building skills

Competencies:

• Good interpersonal skills with the ability to communicate with all types of customers
• Service-oriented with attention to detail
• Strong team working skills and the ability to contribute effectively to a team
• Lateral thinking, persistence, and persuasive/influencing skills
• Innovative and consultative
• Positive, flexible, and enthusiastic
• Ability to work to deadlines

Programs and Shifts:

• Australia Program: 2 positions Shift: 5 AM - 2:30 PM
• NZ Program: 2 positions 5am to 2:30pm