International Sales Representative

Shashwath Solution; Dadri; On-site; INR 300,000 - 420,000; Full time

Job summary

Shashwath Solution in India seeks a dynamic outbound sales professional to generate leads, sell services, and handle renewals across international and local programs.

Responsibilities include lead generation via referrals, daily calling, using AIDA script, handling renewals, and maintaining admin records. You will collaborate with program leaders and customers while adhering to policies.

Qualifications

• Minimum 1 year of outbound sales experience.
• Strong verbal and written communication skills.
• Fluent in English and able to interact with international clients.

Responsibilities

• Acquire leads through referrals from existing members.
• Perform daily referral generation calls.
• Generate phone sales using provided lead sources.
• Follow the AIDA sales script for each call.
• Obtain referrals during each sales call.
• Celebrate daily renewal sales within the team.
• Follow the renewal script for renewal calls.
• Obtain referrals during renewal calls.
• Update renewal member information on renewal sales forms.
• Maintain renewal statistics for each renewal call.
• Contact renewals as per the renewal policy.
• Document sales at the end of each call.
• Place all sales documents in the designated area for the Administration officer.
• Participate in team projects.
• Adhere to all Accor plus T&C and sales policies.

Skills

Outbound sales

Lead generation

English fluent

Communication

Team collaboration

Job description

Key Responsibilities

• Lead Generation
  • Acquire leads through referrals from existing members.
  • Perform daily referral generation calls.
• Selling
  • Generate phone sales using provided lead sources.
  • Follow the AIDA sales script for each call.
  • Obtain referrals during each sales call.
  • Celebrate daily renewal sales within the team.
• Renewals (If applicable)
  • Follow the renewal script for renewal calls.
  • Obtain referrals during renewal calls.
  • Update renewal member information on renewal sales forms.
  • Maintain renewal statistics for each renewal call.
  • Contact renewals as per the renewal policy.
• Administration
  • Document sales at the end of each call.
  • Place all sales documents in the designated area for the Administration officer.
• Other Functions
  • Participate in team projects.
  • Adhere to all Accor plus T&C and sales policies.

Key Interactions

• Internal
  • Program Leaders and team members.
  • T&C for related queries and grievances.
• External
  • Customers for sales, renewals, and courtesy calls.

Knowledge and Experience

• Minimum 1 year of experience in outbound sales, preferably from the hotel industry or an international call centre.
• Computer literacy.
• Strong verbal and written communication skills.
• Fluent in English.
• Networking and relationship-building skills.

Competencies

• Good interpersonal skills with the ability to communicate with all types of customers.
• Service-oriented with attention to detail.
• Strong team working skills and the ability to contribute effectively to a team.
• Lateral thinking, persistence, and persuasive/influencing skills.
• Innovative and consultative.
• Positive, flexible, and enthusiastic.
• Ability to work to deadlines.

Programs and Shifts

• Australia Program: 2 positions Shift: 5 AM - 2:30 PM
• NZ Program: 2 positions 5am to 2:30pm