Process Associate

Blue Matrix Services; Bengaluru; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Fixed Monday–Friday working schedule

Exposure to international markets

Performance-driven incentives

Job summary

A dynamic business solutions company in India is seeking an International Sales Executive for handling end-to-end sales activities for international clients. The role includes prospecting, pitching, and closing sales while maintaining strong follow-ups. Candidates should have at least 6 months of international voice or outbound sales experience and excellent English communication skills. A supportive work environment with performance-driven incentives and fixed working hours awaits the right candidate.

Qualifications

• Minimum 6 months of experience in International Voice Process or Outbound Sales.
• Proven experience in end-to-end sales.
• Excellent spoken and written English with a neutral accent.
• Strong negotiation, persuasion, and objection‑handling skills.
• Target‑driven mindset with the ability to work in a fast‑paced environment.
• Willingness to work in the Australian shift (5:00 AM – 2:00 PM IST).
• Agile, flexible, and adaptable to business requirements.

Responsibilities

• Handle end-to-end international sales through outbound voice calls.
• Engage with prospective international customers and pitch relevant products/services.
• Qualify leads, manage objections, and close sales effectively.
• Maintain accurate records of customer interactions and sales activities in CRM systems
• Achieve and exceed assigned sales revenue and conversion targets
• Build and nurture long‑term client relationships through follow‑ups and after‑sales support
• Coordinate with internal teams to ensure smooth onboarding and service delivery
• Adhere to process guidelines, quality standards, and compliance requirements.

Skills

English communication skills

Outbound sales techniques

Negotiation skills

Customer engagement

CRM usage

Tools

CRM systems

Job description

About Us – Blue Matrix Connect Pvt. Ltd.

Blue Matrix Connect Pvt. Ltd. is a fast-growing organization specializing in innovative business solutions, customer engagement, sales support, and lead generation services. We are driven by process excellence, advanced technologies, and a people-first approach that promotes continuous learning and growth.

Summary:

We are looking for a dynamic and result-oriented International Sales Executive, Voice Process to handle end-to-end sales activities for international clients. The ideal candidate will be responsible for the complete sales cycle, from prospecting and pitching to closing sales and post‑sale follow‑ups. Strong English communication skills and international voice experience are essential for this role.

Full‑time

Australia Shift | 5:00 AM – 2:00 PM (IST)

Key Responsibilities:

• Handle end‑to‑end international sales through outbound voice calls
• Engage with prospective international customers, understand their needs, and pitch relevant products/services
• Qualify leads, manage objections, and close sales effectively
• Maintain accurate records of customer interactions and sales activities in CRM systems
• Achieve and exceed assigned sales revenue and conversion targets
• Build and nurture long‑term client relationships through follow‑ups and after‑sales support
• Coordinate with internal teams to ensure smooth onboarding and service delivery
• Adhere to process guidelines, quality standards, and compliance requirements.

Requirements

• Minimum 6 months+ of experience in International Voice Process / Outbound Sales
• Proven experience in end‑to‑end sales (not limited to lead generation)
• Excellent spoken and written English with a neutral accent
• Strong negotiation, persuasion, and objection‑handling skills
• Target‑driven mindset with the ability to work in a fast‑paced environment
• Willingness to work in the Australian shift (5:00 AM – 2:00 PM IST)
• Agile, flexible, and adaptable to business requirements

What We Offer

• Fixed Monday–Friday working schedule
• Exposure to international markets and sales processes
• Performance‑driven incentives and growth opportunities
• Supportive and learning‑focused work environment