International Sales Coordinator

Career Path HR Solution; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Career Path HR Solution in Mumbai is seeking a highly organized Sales Coordinator to support international and domestic sales operations. You will manage enquiries, quotations, orders, and client communications, and maintain Zoho CRM records and sales databases.

The ideal candidate should have advanced Excel skills, strong coordination and follow-up abilities, and experience in order processing and reporting; packaging industry exposure is preferred but not essential.

Qualifications

• Bachelor's Degree in any discipline.
• 1-5 years experience in Sales Coordination or related roles.
• MS Excel proficiency with reporting and dashboards.

Responsibilities

• Coordinate enquiries, quotations, orders, and follow-ups with domestic and international clients.
• Manage client communications and ensure timely information flow between teams.
• Maintain Zoho CRM and sales databases; provide regular sales reports.

Skills

MS Excel

Zoho CRM

Order management

Client communication

Data entry

Education

Bachelor's Degree

Tools

Zoho CRM

Job description

Job Title: Sales Coordinator - International & Domestic

Location

Malad West, Mumbai

Experience

1-5 Years

Qualification

Bachelor's Degree

Industry

Packaging

Working Days

Monday to Saturday

Working Hours

Female - 9:30 AM to 6:30 PM / Male - 9:30 AM to 7:00 PM

About The Role

We are looking for a highly organized and detail-oriented Sales Coordinator to support international and domestic sales operations. The ideal candidate should have strong knowledge of sales coordination, advanced MS Excel, CRM systems, database management, client communication, order processing, and sales reporting. Candidates from the packaging industry will be preferred, while candidates from other industries with relevant skills may also be considered.

Key Responsibilities

Sales Coordination

• Coordinate with domestic and international clients and sales teams for enquiries, quotations, orders, and follow-ups.
• Support the sales team in managing day-to-day sales activities and customer requirements.
• Ensure timely communication and smooth coordination between clients and internal teams.

Client & Order Management

• Handle client enquiries and provide accurate product and order-related information.
• Coordinate order processing from quotation through dispatch and delivery.
• Track order and shipment status and follow up with relevant teams.
• Resolve sales-related issues by coordinating with clients and internal departments.

CRM & Database Management

• Maintain and regularly update customer and sales databases.
• Ensure accuracy and consistency of customer information and sales records.
• Manage sales activities and customer information through Zoho CRM.
• Maintain proper records of enquiries, orders, follow-ups, and conversions.

Sales Reporting & Analysis

• Prepare daily, weekly, and monthly sales reports.
• Use advanced Excel for data analysis, reporting, dashboards, and sales tracking.
• Analyze sales data to identify trends and support forecasting.
• Provide relevant sales MIS and reports to management.

Documentation & Coordination

• Prepare and maintain quotations, invoices, contracts, and other sales documentation.
• Coordinate with Sales, Logistics, Customer Service, and other internal teams for smooth order execution.
• Ensure proper documentation and compliance for international sales transactions.

Desired Candidate Profile

Educational Qualification

• Bachelor's Degree in any discipline.

Experience

• 1-5 years of experience in Sales Coordination, Sales Operations, Inside Sales, or similar roles.
• Experience in the Packaging industry will be preferred.

Required Skills

• Strong knowledge of sales coordination and order management.
• Advanced proficiency in MS Excel, including reporting and dashboards.
• Hands-on experience with Zoho CRM or similar CRM platforms.
• Strong database management skills.
• Excellent written and verbal communication skills.
• Strong follow-up, coordination, and organizational abilities.
• High attention to detail and accuracy.
• Ability to manage multiple tasks in a fast-paced environment.

Must Have

Minimum 1 year of experience in Sales Coordination or Sales Operations, strong MS Excel skills, CRM experience preferably Zoho, database management experience, excellent communication skills, and strong order follow-up and coordination abilities.

Nice to Have

Experience in the Packaging industry, International Sales Coordination, export order processing, sales reporting and forecasting, international documentation, and coordination with logistics and customer service teams.