PREMIUM HEALTHCARE SPECIALIST | INTERNATIONAL KPO
Company: SunKnowledge
"We trust in excellence!"
Job Title: Management Trainee / Process Associate in US Medical Billing
Location: Sector V, Salt Lake, Kolkata (Omega Tower)
Shift: 9.5 hour Rostered Night Shift |
Fixed Saturday & Sunday Off
WHAT YOU WILL DO (CORE RESPONSIBILITIES):
- End-to-End Medical Billing: Manage patient demographics entry, medical coding, claims submission, and payment posting.
- Prior Authorization & Verification: Conduct rapid, real-time eligibility checks and secure insurance authorizations before treatments.
- Denial & A/R Management: Track claim rejections, file strategic appeals, and follow up with US insurance payers to reduce outstanding A/R days.
- Omnichannel Coordination: Act as a critical, calm mediator between US doctors, patients, and insurance giants via concurrent calls, live chats, and emails.
WHY THIS BEATS REGULAR DOMESTIC CUSTOMER SUPPORT:
- Analytical, Not Scripted: No rigid script-reading. You analyze actual clinical profiles and make data-driven decisions.
- B2B Professional Interaction: You collaborate directly with global corporate entities, US healthcare authorities, and physicians rather than handling routine retail complaints.
- Recession-Proof Industry: You master US Healthcare Revenue Cycle Management (RCM)a high-paying, premium domain with massive long-term corporate growth.
COMPENSATION & EXPERIENCE-BASED SALARY BREAKDOWN: *
15,000 Gross | 13,800 In-Hand (After PF & ESIC)
Strict Experience Policy:
- To claim the experienced salary slabs, you must provide a valid Offer Letter and Release/Relieving Letter as legitimate proof.
- Any prior tenure lasting less than 1 full year will not be counted as experience and will be treated under the fresher slab.
Perks & Benefits:
- Attendance Reward: Extra 1,000 monthly bonus for zero absenteeism.
- Milestone Loyalty Bonus (Total 15,000): Paid in 3 installments (3rd Month: 2k, 6th Month: 3k, 1st Year: 10k).
- Food Benefit: Nutritious daily corporate meals available at just 35/day.
TRANSPORT, SAFETY & DROP BOUNDARIES:
- Home Drop: Company-provided transport for maximum safety after 12:00 AM.
- Travel Allowance: 2,500/month if you choose to opt out of the company drop.
- Strict Cab Service Boundaries: Company drop transport is available only up to the following boundary limits. If your residence lies beyond these points, please ensure you can manage your own commute: North Kolkata (Barasat Line): Up to Madhyamgram Chowmatha North Kolkata (Barrackpore Line): Up to Sodepur Other North Areas: Dakshineswar, Bally, Bally Halt West Kolkata / Howrah Side: Howrah Station, Howrah Maidan, Mandirtala South Kolkata: Behala Chowrasta, Taratala Auto Stand, Garia Station, Dhalai Bridge East Kolkata / New Town Side: Up to Sapoorji Central / West-Central (Port Area): Khidirpur (Fancy Market)
CANDIDATE ELIGIBILITY CRITERIA:
- Skills: Exceptional English verbal & written communication skills (Mandatory for US client interaction).
- Education: Minimum 12th Pass
- Strict Academic Constraint: We do not accept any candidates currently pursuing a regular/full-time academic course. This role requires full professional dedication.
- Mindset: Open to freshers and experienced professionals with a disciplined, sharp, and polished corporate baseline.
Age limit: 35 years
INTERVIEW DAY DETAILS (READ CAREFULLY):
- Time for Arrival: 12:00 PM 2:30 PM
- Venue: Omega Tower, Bengal Intelligent Park, 11th Floor, GP Block, Sector V, Bidhannagar, Kolkata - 700091. (Near RDB Cinema)
- Duration: This is a day-long activity. Please come prepared to invest the time.
- Mandatory Documentation: 1 Carry your updated CV/Resume. You MUST write "HR Priyanka Dhar" clearly at the top of your CV. 2 Carry a photocopy of your government ID.
- Status Check: Once you reach the venue ground floor, drop me a text @7908390047 immediately.
The 4-Round Interview Process:
- Round 1: Screening Round Basic introduction in a group interview format.
- Round 2: Written Assessment – A 55-mark written evaluation. (Simple and straightforward, don't worry!)
- Round 3: Typing Test – Easy evaluation of basic typing speed and accuracy.
- Round 4: Operations Round (Final) – Scheduled in the evening between 5:00 PM and 8:30 PM. (Make sure to thoroughly practice all the question-answers and voice notes provided to you which I'll send you if you are appearing for the interview).