International Customer Support Executive

JMD Technologies Inc.; Jaipur; Presencial; INR 180.000 - 280.000; Jornada completa

Descripción de la vacante

JMD Technologies Inc. in Jaipur is hiring an International Customer Support Executive. You will handle customer queries across multiple channels, provide timely resolutions, and deliver excellent service to ensure customer satisfaction.

You'll maintain accurate records of interactions, follow company policies, work with rotational shifts, and strive to meet individual and team productivity targets. All interview rounds are conducted virtually.

Responsabilidades

• Handle customer queries and provide timely resolutions
• Deliver excellent customer service and ensure customer satisfaction
• Communicate professionally with customers and resolve concerns effectively
• Maintain records of customer interactions accurately
• Follow process guidelines and company policies
• Escalate unresolved concerns whenever required
• Meet individual and team productivity targets

Descripción del empleo

We are currently hiring for the International Customer Support Executive - JAIPUR

Please find the details below:

• Role: Customer Service Executive
• Working Days: 5.5 Days
• Shift: Rotational Shifts
• Weekly Offs: Rotational Offs
• Handle customer queries and provide timely resolutions
• Deliver excellent customer service and ensure customer satisfaction
• Communicate professionally with customers and resolve concerns effectively
• Maintain records of customer interactions accurately
• Follow process guidelines and company policies
• Escalate unresolved concerns whenever required
• Meet individual and team productivity targets

Interview Process

All interview rounds will be conducted virtually.