Internal Communication Officer

Calderys India Refractories; New Delhi; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Calderys India Refractories in Delhi is seeking an experienced internal communications professional to lead global messages and engage employees across regions. You will collaborate with the Head of Internal Communications and senior leaders to shape strategy and drive impactful campaigns.

The role focuses on developing plans aligned with corporate priorities, crafting leadership communications, newsletters, intranet content, and town halls to support change initiatives and a cohesive company

Qualifications

• Bachelor's degree in communications or related field.
• 5+ years in internal or corporate communications or employee engagement.
• Excellent written and spoken English with strong storytelling ability.
• Ability to design multi-channel employee communications and change programs.
• Proven stakeholder management and senior-leader collaboration.

Responsibilities

• Support global internal communication strategies with stakeholders.
• Develop and execute comms plans aligned to priorities and initiatives.
• Create engaging employee communications across channels (leadership messages, newsletters, intranet, town halls).
• Support change management and transformation through strategic communications.
• Collaborate with leaders to identify communication needs and craft approaches.
• Lead internal campaigns, events, and engagement initiatives.
• Provide guidance to senior leaders and SME on messaging.
• Build relationships across regions, functions, and business units.
• Maintain consistency in tone, voice and alignment with values.
• Create, edit, review, and publish content for internal channels.
• Manage intranet content and coordinate global newsletters.

Skills

Internal comms experience

Stakeholder management

English writing

Content development

Copyediting

Planning & organization

Change management

Cross-cultural comms

MS 365 / SharePoint

Education

Bachelor's degree in Communications

Tools

SharePoint

Viva Engage

Microsoft 365

Content management systems

Job description

Roles & Responsibilities :

• Support the development and implementation of global internal communication and change management strategies in collaboration with the Head of Internal Communications & Content and key stakeholders.
• Develop and execute communication plans aligned with corporate priorities, business objectives, and strategic initiatives.
• Create and deliver engaging employee communications through various channels, including leadership communications, newsletters, email campaigns, intranet content, town halls, and employee engagement platforms.
• Support change management, transformation, and organisational initiatives through effective communication strategies and plans.
• Collaborate with business leaders and functional teams to identify communication needs and develop appropriate communication approaches.
• Lead and support global internal communication projects, campaigns, internal events, town halls, and employee engagement initiatives.
• Provide communication guidance and support to senior leaders and subject matter experts.
• Build and maintain strong relationships with stakeholders across regions, functions, and business units.
• Ensure consistency in messaging, tone of voice, and alignment with company values and strategic priorities.
• Develop and maintain a global contributor network to gather business updates, employee stories, and operational highlights.
• Create, edit, review, and publish content for internal communication channels.
• Manage and maintain intranet content, ensuring information is accurate, current, engaging, and accessible.
• Coordinate and produce global newsletters and other recurring communications across regions.
• Collaborate with the External Communications team to identify opportunities to amplify relevant content across external channels.
• Support the development of executive communications, leadership messages, and other corporate communication materials.

Skills & Competencies :

• Minimum 5 years of relevant experience in internal communications, corporate communications, employee engagement, or a similar role.
• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field.
• Excellent written and verbal communication skills in English; knowledge of additional languages is an advantage.
• Strong writing, editing, storytelling, and content development skills.
• Excellent communication, collaboration, planning, and organisational skills, with meticulous attention to detail.
• Ability to balance strategic thinking with operational execution and manage multiple projects and deadlines simultaneously.
• Strong interpersonal, stakeholder management, influencing, and relationship-building skills, including experience working with senior leaders.
• Ability to translate complex business topics into clear, engaging, and employee-focused communications.
• Experience supporting change management, transformation, and organizational communication initiatives.
• Ability to work effectively in a fast-paced, international, and multicultural environment.
• Proactive, adaptable, and solution-oriented approach, with a strong customer-service mindset and the ability to manage competing priorities.
• Experience using digital communication platforms such as SharePoint, Viva Engage, Microsoft 365, content management systems, or similar tools.