Associate Director - Corporate Communications

IndiGo; Gurugram District; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

IndiGo seeks an Associate Director - Corporate Communications to lead the organization's internal communications function and craft a comprehensive strategy that informs, engages and inspires employees across the business.

Reporting to the Vice President - Corporate Communications, you will partner with senior leaders, manage all internal channels, drive leadership communications, and oversee employee campaigns, internal branding, DEI and CSR communications, and agency partnerships.

Qualifications

• 12-15 years of experience in Internal Communications, Corporate Communications, Employee Engagement, or related functions.
• Proven expertise in leadership communications, employee engagement, internal branding, content strategy, change and crisis communications.
• Strong writing, storytelling, stakeholder management, project management, and agency management capabilities.

Responsibilities

• Lead internal communications strategy aligned with business priorities and employee engagement goals.
• Partner with senior leaders to develop executive communications and strategic messaging.
• Oversee content strategy and all internal channels (newsletters, intranet, digital platforms).
• Drive employee engagement, culture, recognition and milestone campaigns.
• Oversee internal branding and video communications; support DEI, CSR communications.
• Manage agencies and partners to deliver high-quality outputs.

Skills

Writing

Storytelling

Stakeholder management

Project management

Agency management

Education

Bachelor's/Master's in Communications

Tools

SharePoint

Viva Engage

Canva

Adobe Creative Suite

Job description

Role & responsibilities

Associate Director Corporate Communications

Internal Communications Lead | Reporting to Vice President - Corporate Communications

Job Summary

The Associate Director - Corporate Communications - will lead the organization's internal communications function and be responsible for developing and executing a comprehensive communication strategy that informs, engages and inspires employees across the business.

Reporting directly to the Vice President - Corporate Communications, this role will serve as a communication partner to senior leadership and key business functions, ensuring communication is aligned with organisational goals, culture, values and brand positioning. The incumbent will be responsible for all internal communication channels, leadership communications, employee engagement initiatives, internal branding, agency management, DEI and CSR communications, employee campaigns, culture-building initiatives and strategic communication programs.

This role requires a highly collaborative and hands‑on communications professional with strong storytelling, stakeholder management and project leadership skills. Prior experience in aviation or other large, customer‑focused, operationally intensive organisations with geographically dispersed workforces will be a distinct advantage.

Key Responsibilities

Internal Communications Strategy & Planning

• Develop and execute the internal communications strategy aligned with business priorities and employee engagement goals.
• Lead communication plans for key business initiatives, organisational change and strategic programmes.
• Ensure consistency of messaging across channels and drive the annual internal communications calendar.

Leadership Communications

• Partner with senior leaders to develop executive communications and strategic employee messaging.
• Create leadership content for town halls, speeches, blogs and organisational announcements.
• Enhance leadership visibility and employee engagement through effective communication.

Content, Channel & Digital Communications

• Lead content strategy and oversee all internal communication channels, including newsletters, intranet and digital platforms.
• Ensure content quality, brand consistency and channel effectiveness through continuous improvement and analytics.

Employee Engagement & Internal Campaigns

• Lead employee engagement, culture, recognition and milestone campaigns.
• Partner with HR and business teams to drive employee experience and organisational initiatives.

Internal Branding & Video Communications

• Oversee internal branding, creative communication assets, and employee and leadership video communications.
• Support major campaigns, events and organisational milestones through compelling storytelling.

DEI & CSR Communications

• Lead communication support for DEI, CSR and sustainability initiatives.
• Develop campaigns and content that promote awareness, participation and impact.

Agency & Stakeholder Management

• Manage communication agencies and creative partners to deliver high-quality outputs.
• Serve as a strategic communications partner to stakeholders across the organisation.

Crisis & Change Communications

• Support communication planning and execution during organisational change and crisis situations.
• Ensure timely, accurate and transparent employee communications.

Measurement & Reporting

• Monitor communication effectiveness and employee engagement metrics.
• Provide insights and recommendations to strengthen communication impact.

Qualifications

• Bachelor's/masters degree in communications, Public Relations, Marketing, Business Administration, or a related field; postgraduate qualification preferred.
• 12-15 years of experience in Internal Communications, Corporate Communications, Employee Engagement, or related functions, preferably in large, complex organizations.
• Proven expertise in leadership communications, employee engagement, internal branding, content strategy, change and crisis communications.
• Strong writing, storytelling, stakeholder management, project management, and agency management capabilities.
• Proficiency in Microsoft Office and communication platforms such as SharePoint, Viva Engage, Canva, Adobe Creative Suite, or similar tools.
• Experience in aviation or other large operational, multi-location organizations will be an advantage.

Key Competencies

• Strategic & Leadership Communications
• Employee Engagement & Internal Branding
• Content Strategy & Storytelling
• Change & Crisis Communications
• DEI & CSR Communications
• Stakeholder & Agency Management
• Project Leadership & Execution
• Digital Communications
• Collaboration, Influencing & Relationship Building
• Creativity & Innovation

Preferred candidate profile

Preferred Experience

• Experience leading internal communications in a large aviation, hospitality, services, or multinational organization.
• Proven success managing employee communication channels, leadership communications, engagement campaigns, and internal branding initiatives.
• Experience supporting DEI, CSR, culture, transformation, and change communication programs.
• Experience overseeing agency partnerships, video communications, and large-scale employee campaigns.
• Prior people leadership experience preferred.