Overview
The Intern will support the smooth running of academic and admissions processes by coordinating logistics, managing communications and data, and assisting with operational tasks. The role ensures timely and accurate execution of administrative activities related to faculty support, admissions cycle, event coordination, and data management, contributing to an efficient and positive experience for staff, faculty, and applicants.
Job Outline
The role includes coordinating AV arrangements for classes, managing faculty travel and accommodation, handling billing, and overseeing PR and PO processes in SAP. The intern will also support the admissions process by processing applications, scheduling interviews, coordinating alumni participation, releasing results, managing travel and venue arrangements, and assisting the Engagement and Digital Associates with data uploads into Salesforce and other related tasks.
Job Specifications
Knowledge / Education
Specific Skills
- MS Excel
- MS office tools
- Proficiency in Microsoft Office
- Effective communication and interpersonal abilities
- 0 - 1 years
Job Interface / Relationships
Internal
External
Key Responsibilities
- Coordinate AV arrangements for classes and academic sessions.
- Manage faculty travel, accommodation, and process billing tasks.
- Oversee PR and PO processes in SAP to support program operations.
- Support the admissions process, including processing applications, scheduling interviews, and coordinating alumni participation.
- Assist with data uploads into Salesforce and provide operational support to Engagement and Digital Associates.
Key Result Areas and Performance Indicators
- Academic Program Operations
- Timeliness and accuracy of AV arrangements for class sessions (e.g., % of sessions without AV issues).
- Admissions Coordination
- Completion rate and turnaround time for application processing and interview scheduling (e.g., avg. time per application).
- Logistics and Faculty Support
- Accuracy of faculty travel/accommodation arrangements and billing (% of error-free transactions).
- Data Management and Reporting
- Successful and timely coordination of PR and PO processes in SAP (e.g., % of POs processed within deadline).
- Process Compliance
- Quality and completeness of data uploaded into Salesforce (e.g., % of records meeting data standards).
Timings : Monday- Friday, 08:00 AM IST to 06:00 PM IST