Insurance Agent

ICICI Life Insurance Limited; West Bengal; Hybrid; INR 200,000 - 350,000; Full time

Job summary

ICICI Life Insurance Limited in Kolkata metropolitan area is seeking a full-time Insurance Agent to engage with prospective and existing customers, understand their protection needs, and explain term, savings, and retirement plans. The role blends on-site and work-from-home responsibilities in a hybrid model.

Responsibilities include generating and qualifying leads, meeting clients, presenting proposals, completing applications, and supporting policy issuance and servicing while ensuring

Qualifications

• Bachelor’s degree in any discipline; certifications in insurance/finance are a plus.
• Strong sales and customer service skills; ability to map needs to life insurance products.
• Knowledge of insurance brokerage practices and regulatory standards.
• Excellent communication and interpersonal skills, English required; local languages a plus.
• Ability to work with targets and hybrids, including field visits and remote interactions.

Responsibilities

• Generate and qualify leads, conduct meetings and calls.
• Present proposals and complete application documentation.
• Support clients through policy issuance and servicing.
• Achieve individual and team sales targets; maintain regulatory compliance.

Skills

Insurance Sales

Customer Service

Communication

Time Management

Hybrid Work

English Proficiency

Education

Bachelor’s degree

Job description

Company Description

ICICI Life Insurance Limited (formerly ICICI Prudential Life Insurance Company Limited) is one of India’s leading private sector life insurance providers. The company offers a wide range of products, including term plans, wealth plans, child education plans, and retirement plans, designed to support customers at every life stage. ICICI Life is committed to helping individuals secure their families and achieve long-term financial goals through innovative, customer-focused solutions. The organization’s strong values, service excellence, and product innovation have earned numerous industry awards, including recognition for its iProtect Smart Life Cover Plan as “Product of the Year 2016” in the life insurance category. Continued customer trust has enabled ICICI Life to maintain a notable, respected position within the life insurance industry.

Role Description

This is a full-time Insurance Agent role based in the Kolkata metropolitan area, structured as a hybrid position with a combination of on-site and work-from-home responsibilities. The Insurance Agent will engage with prospective and existing customers to understand their financial protection needs, explain suitable insurance products, and provide guidance on term, savings, and retirement plans. Day-to-day activities include generating and qualifying leads, conducting meetings and calls, presenting proposals, completing application documentation, and supporting clients through the policy issuance and servicing process. The role also involves maintaining strong customer relationships, responding to policy-related queries, ensuring compliance with regulatory and company standards, and achieving individual and team sales targets. The Insurance Agent will collaborate with internal teams, participate in training, and stay up to date on product features and market developments.

Qualifications

• Candidates should possess strong skills in Insurance Sales and Insurance, with the ability to match customer needs to appropriate life insurance solutions.
• Candidates should possess knowledge of Insurance Brokerage and related industry practices, including regulatory and ethical standards.
• Candidates should possess a solid understanding of Finance, personal financial planning, and basic investment and protection concepts.
• Candidates should possess excellent Customer Service skills, including responsiveness, empathy, and the ability to handle queries and concerns professionally.
• Relevant experience in life insurance, financial services, or sales is highly beneficial.
• Strong communication and interpersonal skills, with proficiency in spoken and written English; knowledge of local languages is an advantage.
• Ability to work with targets, manage time effectively, and handle both field visits and remote customer interactions in a hybrid model.
• Minimum educational qualification of a bachelor’s degree in any discipline; professional certifications in insurance or finance are an added advantage.