Inside Sales - Team Lead

Twin Health; Chennai District; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Twin Health in Chennai is seeking an experienced sales leader to drive enrolments and revenue growth. You will lead a team of sales advisors, coordinate with marketing and operations, and implement coaching programs to uplift performance.

The role emphasizes training, webinars, funnel optimization, and CRM usage. You will mentor the team, analyze KPIs, develop playbooks and scripts, and contribute to scalable growth as Twin Health expands globally.

Qualifications

• 6–8 years in B2C or inside sales roles.
• 3+ years in sales coaching or team leadership.
• Strong communication and public speaking skills.
• Experience hosting webinars is a plus.
• Deep understanding of sales funnels, CRM workflows, and performance metrics.
• Self-driven with excellent time management and multitasking.

Responsibilities

• Lead a team of sales advisors to drive enrolments and revenue growth.
• Monitor KPIs including lead-to-sale conversions, call quality, and offer closure.
• Conduct performance reviews and develop action plans for underperformers.
• Coordinate with marketing and operations to align lead flow and sales targets.
• Design and deliver ongoing sales training programs, including onboarding, pitch refinement, objection handling, and closing techniques.
• Develop sales playbooks, objection handling guides, and demo scripts.
• Host live product/info webinars for prospects and leads.
• Improve CRM usage and ensure accurate funnel tracking.
• Collaborate with tech/ops for smoother handoffs post-enrolment.

Skills

Sales coaching

Team leadership

Public speaking

CRM analytics

Sales analytics

Tools

CRM tools

Webinar platforms

Sales enablement tools

Job description

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Location: RMZ Millenia Business Park, Phase - 2, Perungudi, Chennai.

Key Responsibilities

Sales Management

• Lead a team of sales advisors to drive enrolments and revenue growth.
• Monitor daily, weekly, and monthly KPIs including lead-to-sale conversions, call quality, and offer closure.
• Conduct performance reviews and develop action plans for underperformers.
• Coordinate closely with marketing and operations to align lead flow and sales targets.

Sales Training & Enablement

• Design and deliver ongoing sales training programs, including onboarding, pitch refinement, objection handling, and closing techniques.
• Develop sales playbooks, objection handling guides, and demo scripts.
• Host regular roleplays, call audits, and feedback sessions to enhance conversion skills.
• Use data and call insights to identify coaching opportunities.

Webinar Facilitation

• Host or co-host live product/info webinars for prospects and leads.
• Engage audiences effectively, address FAQs, and promote call-to-action during sessions.
• Coordinate with the marketing team on webinar calendar, messaging, and follow-up flow.

Process & Tools

• Improve CRM usage and ensure accurate funnel tracking.
• Identify and deploy sales tools or content that improve productivity and close rates.
• Collaborate with tech/ops for smoother handoffs and fulfilment post-enrolment.

Requirements

• 6–8 years in B2C or inside sales roles, including 3+ years in sales coaching or team leadership.
• Strong communication and public speaking skills; experience hosting webinars is a plus.
• Proven ability to drive sales team performance and uplift underperformers.
• Deep understanding of sales funnels, CRM workflows, and performance metrics.
• Self-driven with excellent time management and multitasking abilities.