Inside Sales Executive - Mumbai Mumbai

Twin Health, Inc.; Mumbai; On-site; INR 300,000 - 600,000; Full time

Job summary

Twin Health, Inc. in Mumbai is looking for an enthusiastic Inside Sales Executive. The role involves generating sales by closing deals and maintaining customer relationships. Successful candidates will have proven sales experience, excellent communication skills, and be comfortable using various communication channels.

Responsibilities include contacting customers, answering inquiries, and keeping accurate records in CRM tools. Fluency in English is mandatory, with knowledge of Hindi and a regional language preferred.

Qualifications

• Proven experience as Inside Sales Executive or other sales/customer service role.
• Knowledge of English and at least one regional language.
• Ability to learn about products and explain them to prospects.

Responsibilities

• Contact potential or existing customers to inform them about products.
• Answer questions about products or the company.
• Manage customer information and update the database.
• Handle grievances and maintain the company's reputation.

Skills

Sales experience

Customer service skills

Excellent communication

Negotiation skills

Tools

CRM tools

Job description

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

About the Job

We are looking for an enthusiastic Inside Sales Executive to contribute towards generating sales in our company. You will be responsible for closing sales deals and maintaining good customer relationships. An effective Inside Sales Executive must be an excellent communicator and have superior people skills. They must be comfortable presenting our products over the phone, email, WhatsApp as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about our products.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Enter and update customer information in the database.
• Take and process orders accurately.
• Sourcing prospect customer data from sources online & offline.
• Handle grievances to preserve the company's reputation.
• Keep records of calls and sales and note useful information on CRM tools.

Requirements

• Proven experience as Inside Sales Executive or other sales/customer service role.
• Proven track record of successfully meeting sales quota.
• Ability to learn about products and describe/explain them to prospects.
• Excellent knowledge of English (Compulsory), Hindi & Regional language preferred.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.

We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.