Inside Sales Specialist in Mumbai

uhomes.com; Maharashtra; On-site; INR 300,000 - 600,000; Full time

Job summary

Uhomes.com in India is seeking a results-driven sales professional to identify and generate new sales opportunities for international student accommodation, connect with students to understand their needs, and guide them through the booking process.

You will communicate features, pricing, and availability, maintain CRM data, and collaborate with internal teams to ensure a smooth booking and onboarding experience, aiming for high customer satisfaction and revenue targets.

Responsibilities

• Identify and generate new sales opportunities through calls, meetings, follow-ups, and other outreach channels.
• Connect with international students and understand their accommodation requirements, preferences, and budgets.
• Recommend suitable student accommodation options based on individual customer needs.
• Guide customers throughout the booking journey and effectively communicate product features, benefits, pricing, and availability, keeping customer experience at the core of every interaction.
• Build and maintain strong relationships with customers to ensure a positive experience and high customer satisfaction.
• Follow up consistently with leads and prospective customers to convert opportunities into successful bookings.
• Achieve assigned monthly and quarterly sales targets and contribute to overall team performance.
• Maintain accurate and up-to-date customer information, lead status, and follow-up activities in the CRM system.
• Coordinate with internal teams to ensure a smooth booking, onboarding, and customer support experience.
• Stay updated on student accommodation markets, university locations, competitor activities, and industry trends.
• Handle customer queries professionally and resolve concerns while maintaining a strong focus on conversion and customer experience.

Job description

• Identify and generate new sales opportunities through calls, meetings, follow-ups, and other outreach channels.
• Connect with international students and understand their accommodation requirements, preferences, and budgets.
• Recommend suitable student accommodation options based on individual customer needs.
• Guide customers throughout the booking journey and effectively communicate product features, benefits, pricing, and availability, keeping customer experience at the core of every interaction.
• Build and maintain strong relationships with customers to ensure a positive experience and high customer satisfaction.
• Follow up consistently with leads and prospective customers to convert opportunities into successful bookings.
• Achieve assigned monthly and quarterly sales targets and contribute to overall team performance.
• Maintain accurate and up-to-date customer information, lead status, and follow-up activities in the CRM system.
• Coordinate with internal teams to ensure a smooth booking, onboarding, and customer support experience.
• Stay updated on student accommodation markets, university locations, competitor activities, and industry trends.
• Handle customer queries professionally and resolve concerns while maintaining a strong focus on conversion and customer experience.

Key Responsibilities

• Identify and generate new sales opportunities through calls, meetings, follow-ups, and other outreach channels.
• Connect with international students and understand their accommodation requirements, preferences, and budgets.
• Recommend suitable student accommodation options based on individual customer needs.
• Guide customers throughout the booking journey and effectively communicate product features, benefits, pricing, and availability, keeping customer experience at the core of every interaction.
• Build and maintain strong relationships with customers to ensure a positive experience and high customer satisfaction.
• Follow up consistently with leads and prospective customers to convert opportunities into successful bookings.
• Achieve assigned monthly and quarterly sales targets and contribute to overall team performance.
• Maintain accurate and up-to-date customer information, lead status, and follow-up activities in the CRM system.
• Coordinate with internal teams to ensure a smooth booking, onboarding, and customer support experience.
• Stay updated on student accommodation markets, university locations, competitor activities, and industry trends.
• Handle customer queries professionally and resolve concerns while maintaining a strong focus on conversion and customer experience.

About Company:

Established in 2015, Uhomes.com is one of the leading accommodation booking platforms for international students. We are backed up by prominent investors such as New Oriental Group, a listed company on NYSE with a market cap of $13 billion, and Translink, etc. We have raised about 35 million USD after the B+ round.