Inside sales specialist (Cross-Border Payments)

airpay payment services; Mumbai; On-site; INR 500,000 - 750,000; Full time

Job summary

Airpay Payment Services Pvt. Ltd is seeking an Inside Sales Specialist (Cross-Border Payments) to drive growth in the fintech space. The role focuses on cold calling, qualifying inbound leads, onboarding merchants, and building strong stakeholder relationships.

You will support merchant acquisition across D2C ecosystems including Shopify, Wix, and WooCommerce, while maintaining a robust sales pipeline and ensuring a smooth customer experience.

Qualifications

• Bachelor’s degree or equivalent qualification in a relevant field.
• Experience in selling services or market research products.
• Knowledge of international payments or fintech is a plus.

Responsibilities

• Cold call prospects to build and maintain a sales pipeline.
• Qualify and disqualify inbound leads in a high-volume environment.
• Identify key decision-makers and onboard merchants onto the Airpay platform.
• Maintain accurate data in the CRM and sales records.
• Grow merchant adoption across D2C ecosystems and e-commerce platforms.

Skills

International payments

E-commerce ecosystem

Sales experience

Communication skills

Target-driven

Ownership of tasks

CRM tools

Fintech knowledge

Education

Bachelor's degree or equivalent in a relevant field

Tools

CRM software

Job description

2+ Years

Full-Time

Job Title: Inside sales specialist (Cross-Border Payments)

As an Inside Sales Specialist at Airpay Payment Services Pvt. Ltd, you will be responsible for driving sales growth and generating revenue within the fintech industry. The role focuses on cold calling, qualifying inbound leads, onboarding merchants, and building strong stakeholder relationships. You will support merchant acquisition across the D2C ecosystem, including platforms such as Shopify, Wix, and WooCommerce, while ensuring a smooth customer experience and strong sales pipeline management

Key Responsibilities:

• Cold call prospects within the assigned market or geographic area to build and maintain a robust sales pipeline.
• Qualify and disqualify inbound leads received through various platforms in a high-volume environment using phone-based outreach.
• Identify potential clients and key decision-makers within target organizations.
• Ensure seamless onboarding of merchants onto the Airpay platform.
• Maintain accurate and up-to-date data in the company’s CRM or sales management system.
• Build long-term client stickiness by managing more of the client’s transaction processes and continuously proposing solutions aligned with their objectives.

Required Qualifications:

• Bachelor’s degree or equivalent qualification in a relevant field.

Skills and Experience:

• International Payment Gateway / Acquiring Businesses
• Marketplace & E-commerce Ecosystem
• Prior experience in selling services and/or market research products.
• Strong verbal and written communication skills.
• Passionate, target-driven, and comfortable working in a sales-focused environment.
• Demonstrates ownership of assigned tasks and drives them to completion.
• Ability to work with CRM tools and maintain accurate sales records.
• Understanding of fintech, payment solutions, D2C businesses, or e-commerce platforms is an added advantage.