Inside Sales Representative

Kankei; Mumbai; On-site; INR 400,000 - 700,000; Full time

Job summary

Kankei in Mumbai invites a confident, well-spoken Sales Professional to handle inbound leads from corporate employees, professionals, premium and HNI customers. The role focuses on soft and consultative sales with a premium product approach.

You will engage with Car Leasing / Automotive sectors, build relationships with premium clients, maintain CRM updates, and coordinate with internal teams to ensure smooth closures and exceptional customer experience.

Qualifications

• Excellent English communication and interpersonal skills.
• Strong convincing, negotiation and follow-up skills.
• Good customer handling and relationship-building abilities.
• Comfortable dealing with HNI, premium and corporate clients.
• Professional and polished personality.
• Strong sales orientation with a consultative approach.

Responsibilities

• Handle inbound leads and customer enquiries through calls and other channels.
• Understand customer requirements and recommend suitable solutions.
• Follow up with prospects and convert enquiries into qualified opportunities.
• Build and maintain relationships with premium, HNI and corporate customers.
• Achieve lead conversion and closure targets.
• Maintain regular follow-ups and update lead status in CRM.
• Provide a professional and personalized customer experience.
• Coordinate with internal teams for smooth execution and closure.

Skills

English communication

Negotiation

Follow-up

Customer handling

Relationship building

Consultative selling

Job description

Lead Response / Soft Sales Executive

Location: Andheri, Mumbai
Experience: 1+ Year
Salary: As per company standard
Industry Preference: Automotive / Car Leasing / Premium Products / B2B Sales

Job Summary

We are looking for a confident, well-spoken and customer-focused Sales Professional to handle inbound leads from corporate employees, professionals, premium and HNI customers.

The ideal candidate should have experience in Car Leasing, Automotive Sales, Soft Sales, Consultative Sales, Premium Product Sales, Corporate Sales or Relationship Management.

Key Responsibilities

• Handle inbound leads and customer enquiries through calls and other channels.
• Understand customer requirements and recommend suitable solutions.
• Follow up with prospects and convert enquiries into qualified opportunities.
• Build and maintain relationships with premium, HNI and corporate customers.
• Achieve lead conversion and closure targets.
• Maintain regular follow-ups and update lead status in CRM.
• Provide a professional and personalized customer experience.
• Coordinate with internal teams for smooth execution and closure.

Required Skills

• Excellent English communication and interpersonal skills.
• Strong convincing, negotiation and follow-up skills.
• Good customer handling and relationship-building abilities.
• Comfortable dealing with HNI, premium and corporate clients.
• Professional and polished personality.
• Strong sales orientation with a consultative approach.

Preferred Candidate Background

Candidates with experience in:

• Car Leasing / Automotive Sales
• Car Sales / Automobile Industry
• Soft Sales / Consultative Sales
• Corporate / B2B Sales
• Premium Furniture / Lifestyle Products
• Relationship Management
• Premium Customer Service
• Selling products/services to employees of large corporates

Minimum Experience: 1+ Year of relevant experience.