Inside Sales Representative

Resonate Manpower Services Bangalore; Bengaluru; On-site; INR 500,000 - 900,000; Full time

Job summary

Resonate Manpower Services Bangalore is seeking an experienced Sales Admin/Order Handling professional for Bangalore, India. The role involves managing commercial order processes, order entry, and backlog tracking, with hands-on ERP/SAP experience.

Ideal candidates have 5+ years in sales administration or customer operations, strong MS Office/Google Workspace skills, and excellent written and spoken English. Collaboration with Sales, Supply Chain, and Logistics is essential.

Qualifications

• Experience in sales administration or customer operations.
• Hands-on experience with SAP or ERP systems.
• Strong understanding of order processes and backlog tracking.

Responsibilities

• Coordinate with Sales, Supply Chain, and Logistics teams.
• Ensure accuracy of order data and lead time follow-ups.
• Document and report on order status and backlog updates.

Skills

Order handling

Sales administration

Customer operations

ERP systems

SAP SD

MS Office & Google Workspace

Documentation & reporting

Coordination skills

Attention to detail

English communication

Education

Bachelor's degree in Commerce

Business Administration

Supply Chain / Operations related field

Tools

SAP SD

ERP systems

Microsoft Office

Google Workspace

Job description

Skills Required:

Must-Have Skills:

• The candidate should have experience in order handling, sales administration, customer operations, or a similar role. Hands-on experience with ERP systems is required; SAP SD experience will be preferred.
• The candidate should have a good understanding of commercial order processes, order entry, order updates, lead time follow-up, and backlog tracking. Proficiency in Microsoft Office Suite and Google Workspace is required for documentation, reporting, and collaboration.
• The role requires strong attention to detail, accuracy in order and SAP data, and good coordination skills to work with Sales, Supply Chain, Logistics, and other internal teams.
• The candidate should be organized, able to work independently, comfortable following company procedures, and proactive in improving workflow efficiency and accuracy.
• Professional written and spoken English communication skills are required.

Good-to-Have Skills:

• Experience in a manufacturing, industrial, electronics, aerospace, defense, telecom, or connector-related business environment will be an added advantage.
• Basic understanding of supply chain, delivery coordination, order fulfilment, order acknowledgements, backlog follow-ups, and order status updates will be preferred.

Education & Experience:

• A bachelors degree in Commerce, Business Administration, Accounting, Trade, Supply Chain, Operations, or a related field is preferred.
• 5+ years of experience in sales administration, customer operations, order handling, inside sales support, or a similar role is preferred.
• Experience with ERP systems is preferred; SAP SD exposure will be an added advantage.
• Experience in customer order handling, lead time follow-up, backlog tracking, documentation, internal coordination, and process improvement will be preferred.

Position Information:

• Working Language : English (Mandatory); French (Advantage)
• Location : Bangalore, India
• Supervisory Responsibilities : No
• Travel Requirements : International trip possible
• Department : Radiall Services
• Reporting Manager : Team Lead - Radiall Services