Inside Sales Representative

RADIALL S.A.; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Radiall Services in Bangalore, India, is seeking a skilled Sales Administration professional to support order handling, lead times, and backlog tracking. You will work with Sales, Supply Chain and Logistics to ensure accurate SAP data and timely customer updates.

Proficiency in ERP systems (SAP SD preferred), MS Office, Google Workspace, and fluent English communication are required. Prior experience in manufacturing or electronics sectors is advantageous.

Qualifications

• Experience in order handling and sales administration.
• Hands-on ERP experience; SAP SD preferred.
• Strong English communication, both written and spoken.

Responsibilities

• Handle customer orders and updates, ensure accurate SAP data.
• Coordinate with Sales, Supply Chain, and Logistics to track lead times.
• Document, report, and improve order processing workflows.

Skills

ERP systems experience

SAP SD experience

Order handling

Order entry & updates

Lead time follow-up

Backlog tracking

MS Office / Google Workspace

Documentation & reporting

Coordination with internal teams

Attention to detail

English communication

Education

Bachelor's degree in Commerce / Business Admin

5+ years experience in sales administration / customer operations

SAP SD exposure

ERP systems experience

Tools

SAP SD

ERP systems

Job description

Mission :

Radiall is a French industrial company specializing in interconnect solutions. With operations in France, USA, Mexico, Italy, China, and India, we are a global team of over 3,000 employees driven by innovation and collaboration. As leaders in the aerospace, defense, and telecommunication market, we develop solutions that simplify life, enable sustainable mobility, and improve connections. Together, we are building a chain of positive transformation.

Profile :

Skills Required :

• The candidate should have experience in order handling, sales administration, customer operations, or a similar role. Hands-on experience with ERP systems is required; SAP SD experience will be preferred.
• The candidate should have a good understanding of commercial order processes, order entry, order updates, lead time follow-up, and backlog tracking. Proficiency in Microsoft Office Suite and Google Workspace is required for documentation, reporting, and collaboration.
• The role requires strong attention to detail, accuracy in order and SAP data, and good coordination skills to work with Sales, Supply Chain, Logistics, and other internal teams.
• The candidate should be organized, able to work independently, comfortable following company procedures, and proactive in improving workflow efficiency and accuracy.
• Professional written and spoken English communication skills are required.

Good-to-Have Skills :

• Experience in a manufacturing, industrial, electronics, aerospace, defense, telecom, or connector-related business environment will be an added advantage.
• Basic understanding of supply chain, delivery coordination, order fulfilment, order acknowledgements, backlog follow-ups, and order status updates will be preferred.

Education & Experience :

• A bachelor’s degree in Commerce, Business Administration, Accounting, Trade, Supply Chain, Operations, or a related field is preferred.
• 5+ years of experience in sales administration, customer operations, order handling, inside sales support, or a similar role is preferred.
• Experience with ERP systems is preferred; SAP SD exposure will be an added advantage.
• Experience in customer order handling, lead time follow-up, backlog tracking, documentation, internal coordination, and process improvement will be preferred.

Position Information :

• Working Language : English (Mandatory); French (Advantage)
• Location : Bangalore, India
• Supervisory Responsibilities : No
• Travel Requirements : International trip possible
• Department : Radiall Services
• Reporting Manager : Team Lead - Radiall Services