Inside Sales & Relationship Manager - Immediate Joiner

Nobroker Technology Solutions Private Limited; Bengaluru; On-site; INR 250,000 - 450,000; Full time

Job summary

NoBroker.com is seeking a Customer Relationship Manager to join our Bengaluru office. Freshers welcome to apply. You will engage with customers, understand their needs, explain NoBroker services, and drive sales conversions through effective communication.

You'll handle paid customer accounts, build trust, manage leads, and use internal tools to provide excellent service while working in a target-driven environment with a 6-day work week.

Qualifications

• Strong verbal communication and interpersonal skills.
• Good convincing, negotiation, and problem-solving abilities.
• Proficiency in English and Hindi; regional languages a plus.
• Basic computer knowledge; MS Office familiarity.

Responsibilities

• Interact with customers, understand their requirements, explain NoBroker services, manage leads, and drive sales conversions through effective communication.
• Act as relationship manager for paid customers of NoBroker.
• Build sustainable relationships and trust with customer accounts through open communication.
• Identify and assess customers' needs to upsell or cross-sell relevant products or services.
• Dial outbound and attend inbound calls; use internal tools to provide excellent service.
• Negotiate with leads on behalf of customers and keep them updated on progress.

Skills

Verbal communication

Interpersonal skills

Negotiation

Problem solving

English & Hindi proficiency

MS Office

Tools

MS Office

Job description

HIRING: RELATIONSHIP MANAGER

Start Your Career with NoBroker.com!

Company: NoBroker.com

Job Location: Bengaluru, Karnataka

Experience: Freshers Welcome

Employment Type: Full-Time

Work Mode: Work From Office

About NoBroker

NoBroker.com is India's leading brokerage-free property platform, connecting property owners, tenants, buyers, and sellers directly. We aim to simplify real estate transactions by providing convenient, transparent, and technology-driven property solutions

Job Overview

We are looking for enthusiastic, confident, and target-oriented individuals to join our team as Customer Relationship Managers. The role involves interacting with customers, understanding their requirements, explaining relevant NoBroker services, managing leads, and driving sales conversions through effective communication.

Key Responsibilities

• Act as relationship manager for the Paid customers of NoBroker.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Identify and assess customers' needs to effectively upsell or cross-sell relevant products or services.
• Service customer in finding the right tenant / house as per the requirement of the customer.
• Dial outbound and attend inbound calls of customers and leads.
• Use internal tools and methods to provide the best possible service to the customer.
• Negotiate with leads on behalf of customers. Keep customers up-to-date on the progress of his account.
• Follow communication procedures, guidelines and policies. Go extra mile to provide excellent customer service

Eligibility Criteria

• Strong verbal communication and interpersonal skills.
• Good convincing, negotiation, and problem-solving abilities.
• Proficiency in English and Hindi; knowledge of regional languages is an advantage.
• Basic computer knowledge and familiarity with MS Office.
• Positive attitude, willingness to learn, and a customer-focused mindset.
• Ability to work in a target-driven sales environment.
• Freshers and recent graduates are welcome to apply

Working Schedule & Job Details

Shift Timing: 10:00 AM 7:00 PM

• Login Time: 9 hours per day
• Daily Talk-Time Target: 4 hours
• Working Days: 6 days per week
• Weekly Off: 1 rotational day off per week
• Work Mode: Work From Office
• Location: Bengaluru, Karnataka