Inside Sales Executive

Shivtel Communications; Dadri; In loco; INR 500.000 - 900.000; Tempo pieno

Vantaggi offerti da questo lavoro

Incentives

Career growth

Collaborative culture

Diverse projects

Descrizione del lavoro

Fonada is seeking a highly motivated Inside Sales Executive to drive revenue growth by identifying opportunities, engaging prospects, delivering product demonstrations, and converting qualified leads into long-term clients. The role emphasizes consultative selling and relationship-building with CPaaS, AI, and cloud communication solutions.

You will lead generation efforts, qualify opportunities, present tailored demos, and collaborate with Marketing and Product teams to optimize lead quality and

Competenze

• Bachelor's degree in Business, Marketing, IT, or related field (MBA preferred).
• 0–5 years of inside sales experience or related field.
• Excellent verbal and written communication; strong presentation and demonstration skills.
• Proven ability to qualify leads, conduct discovery, and move opportunities through sales cycles.
• Experience with CRM tools, preferably Zoho CRM.
• Proficiency in LinkedIn prospecting and digital campaigns.

Mansioni

• Lead Generation & Prospecting: Identify and engage SME and Mid-Market clients; build a healthy pipeline.
• Lead Qualification & Discovery: Conduct discovery calls; qualify based on need, budget, authority, timeline.
• Product Demonstration & Solution Consulting: Deliver engaging demos; tailor demonstrations to use cases; explain ROI.
• Sales Conversion & Revenue: Present proposals; handle objections; close opportunities on schedule.
• CRM & Reporting: Maintain CRM records; track pipeline; prepare weekly/monthly forecasts.
• Cross-Functional Collaboration: Coordinate with Marketing, Product, Pre-Sales, and Customer Success.
• Customer Onboarding & Relationship: Ensure smooth handover to onboarding; grow long-term relationships.

Conoscenze

Lead generation

Prospecting

CRM

LinkedIn prospecting

Negotiation

Communication

Product demonstrations

Relationship building

Formazione

Bachelor's degree in Business/Marketing/IT

MBA preferred

Strumenti

Zoho CRM

LinkedIn Sales Navigator

Descrizione del lavoro

Role Title: Inside Sales Executive CPaaS & Conversational AI Solutions

Role Vertical: Sales - SME

Years of Experience: 0-5 years

Base Location: Noida

Preferred Industry: CPaaS, SaaS, Conversational AI, Chatbots, Customer Engagement Platforms, Cloud Communication Solutions

Minimum Qualification: Bachelor's Degree in Business, Marketing, IT, or a related field. MBA preferred.

Reporting To: Inside Sales Manager / Team Leader

About the Role

Fonada is looking for a highly motivated and results-driven Inside Sales Executive to drive revenue growth by identifying business opportunities, engaging prospective customers, conducting product demonstrations, and converting qualified leads into long-term clients.

The ideal candidate should possess strong communication, presentation, consultative selling, and relationship-building skills, along with a passion for technology-driven solutions such as CPaaS, Conversational AI, WhatsApp Business API, Voice Bots, and Customer Engagement Platforms.

Key Responsibilities

1. Lead Generation & Prospecting

• Identify, research, and engage prospective SME and Mid-Market clients through inbound and outbound channels.
• Generate qualified leads through LinkedIn, Sales Navigator, digital campaigns, referrals, databases, and networking platforms.
• Build and maintain a healthy sales pipeline to achieve monthly and quarterly business targets.
• Maintain accurate records of prospect interactions, activities, and opportunities in CRM.

2. Lead Qualification & Discovery

• Conduct discovery calls to understand client business requirements, pain points, and objectives.
• Qualify prospects based on business need, budget, authority, timeline, and fitment.
• Identify key decision-makers and influencers within target organizations.
• Collaborate with marketing teams to optimize lead quality and conversion rates.

3. Product Demonstration & Solution Consulting

• Conduct engaging virtual product demonstrations and presentations.
• Customize demonstrations based on industry use cases and customer requirements.
• Explain product capabilities, business benefits, and ROI in a simple and compelling manner.
• Act as a trusted advisor by recommending appropriate solutions aligned with customer goals.
• Address functional and business-related queries during sales discussions.

4. Sales Conversion & Revenue Generation

• Present commercial proposals and pricing discussions.
• Handle objections effectively and guide prospects through the buying journey.
• Negotiate commercial terms and close opportunities within defined sales cycles.
• Consistently achieve or exceed assigned sales targets and KPIs.
• Drive demo-to-conversion and lead-to-revenue performance.

5. CRM & Sales Reporting

• Maintain accurate and up-to-date records in Zoho CRM or other CRM platforms.
• Track lead status, demo outcomes, conversion ratios, and pipeline movement.
• Prepare weekly and monthly reports on sales activities, forecasts, and revenue performance.
• Provide actionable insights to improve sales effectiveness and customer engagement.

6. Cross-Functional Collaboration

• Work closely with Marketing, Product, Pre-Sales, and Customer Success teams.
• Coordinate with technical teams to address customer-specific solution requirements.
• Support campaign planning and execution by providing market feedback and customer insights.

7. Customer Onboarding & Relationship Management

• Ensure seamless handover of new customers to implementation and customer success teams.
• Assist customers during initial onboarding and adoption stages.
• Build long-term customer relationships to improve retention and identify upselling opportunities.
• Act as the primary point of contact until successful solution deployment.

Required Skills & Competencies

Mandatory

• Excellent verbal and written communication skills.
• Strong presentation and product demonstration abilities.
• Proven experience in inside sales, consultative selling, and lead conversion.
• Ability to understand business challenges and position technology solutions effectively.
• Strong negotiation and objection-handling skills.
• Experience working with CRM platforms, preferably Zoho CRM.
• Proficiency in LinkedIn prospecting and lead generation techniques.
• Target-oriented mindset with a strong focus on achieving results.

Preferred

• Exposure to CPaaS, SaaS, Conversational AI, WhatsApp Business API, Voice Bots, Contact Center Solutions, or related technologies.
• Understanding of B2B and SME sales environments.
• Familiarity with virtual meeting and presentation tools.
• Experience in solution-based selling and customer engagement.

Key Performance Indicators (KPIs)

• Qualified Leads Generated
• Discovery Calls Conducted
• Product Demos Delivered
• Demo-to-Opportunity Conversion Rate
• Opportunity-to-Customer Conversion Rate
• Monthly/Quarterly Revenue Achievement
• Pipeline Value and Forecast Accuracy
• CRM Hygiene and Reporting Compliance
• Customer Onboarding Success Rate

Why Join Fonada?

• Competitive salary with attractive performance linked incentives.
• Opportunity to work with cutting-edge CPaaS and Conversational AI solutions.
• Fast-track career growth into Senior Inside Sales, Enterprise/Key Account Management, or Pre-Sales roles.
• Collaborative, innovation-driven work culture.
• Exposure to diverse industries and high-growth digital transformation projects.