Inside Sales Executive

SourcingXPress; Chennai District; Remote; INR 300,000 - 500,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Flexible office hours

Growth opportunities

Job summary

OJ Commerce, a rapidly expanding online retailer with a Chennai office, is seeking B2B Sales Agents for US-focused operations. The role involves outbound and inbound calling to business customers, qualifying leads, converting orders, and coordinating with internal teams to ensure timely delivery and smooth order confirmation.

Ideal candidates have 3–4 years in B2B tele calling or outbound sales for US clients, a business/commercial background, and comfort working during US business hours.

Qualifications

• Bachelor's degree in any discipline (Business/Commerce preferred).
• 3-4 years of experience in B2B tele calling or outbound sales for US clients.
• Experience in e-commerce, retail, furniture, logistics, or consumer goods is an advantage.
• Familiarity with CRM systems and basic Excel/Google Sheets.
• Comfortable working during US business hours.

Responsibilities

• Make outbound calls to B2B prospects and existing customers in the US market.
• Handle inbound B2B inquiries and convert leads into sales-qualified opportunities.
• Understand customer requirements related to bulk purchases, pricing, delivery timelines, and product specifications.
• Present product offerings clearly and confidently to business customers.
• Close sales or hand over qualified leads to senior team members as defined by process.
• Maintain a healthy follow-up cadence to ensure no lead leakage.
• Update all call outcomes, follow-ups, and deal status accurately in CRM/tools.
• Track assigned leads through the entire sales cycle until closure or drop-off.
• Re-engage dormant or cold leads as per campaign strategy.
• Coordinate with internal teams (Sales Executives, Operations, Vendor Management) to ensure smooth order confirmation.
• Share customer inputs related to delivery constraints, urgency, or special handling requirements.
• Follow defined scripts, call flows, and compliance standards for US B2B calling.
• Achieve daily and weekly targets related to call volumes, lead qualification, and conversions/revenue contribution.
• Participate in call reviews, training sessions, and performance coaching.
• Continuously improve pitch quality, objection handling, and closing effectiveness.

Skills

Clear communication

Target-driven

US market experience

Negotiation

Team collaboration

Education

Bachelor's degree (Business/Commerce preferred)

Tools

CRM systems

Excel

Google Sheets

Job description

Company: OJCommerce

Website: Visit Website

LinkedIn: Visit LinkedIn

Business Type: Small/Medium Business

Company Type: Product

Business Model: B2B

Funding Stage: Acquired

Industry: Ecommerce

Salary Range: ₹ 3-5 Lacs PA

Job Description

Role: B2B Sales (US region)

Experience: 3 - 4 years in B2B Sales

Job Location: Remote

Working Hours: Overlap with US Eastern/Central Time Zones

About OJ Commerce

OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully functional office in Chennai, India. We deliver exceptional value to our customers by harnessing advanced technology, driving innovation, and building strong brand partnerships. With over 1M+ SKUs and 2,500+ brands across eight major categories, OJC has a strong presence on platforms like Amazon, Walmart, Wayfair, Home Depot, and eBay, serving millions of U.S. consumers. Our flagship website, www.ojcommerce.com, is one of the fastest-growing e-commerce platforms, supported by advanced, data-driven systems that streamline operations with minimal manual intervention. As we expand our B2B sales vertical, we are building a high-performance sales team to drive bulk orders, institutional sales, and repeat business.

Role Description

We are looking for B2B Sales Agents to support our US-focused B2B sales operations. This role involves outbound and inbound calling to business customers, lead qualification, order conversion, follow-ups, and coordination with internal sales and operations teams. The role is target-driven and process-oriented, requiring strong communication skills, persistence, and the ability to understand customer requirements and convert opportunities into confirmed orders. You will work closely with the Team Lead - B2B Sales & Operations and be a key contributor to revenue growth.

Key Responsibilities

Sales & Customer Engagement

• Make outbound calls to B2B prospects and existing customers in the US market.
• Handle inbound B2B inquiries and convert leads into sales-qualified opportunities.
• Understand customer requirements related to bulk purchases, pricing, delivery timelines, and product specifications.
• Present product offerings clearly and confidently to business customers.
• Close sales or hand over qualified leads to senior team members as defined by process.

Lead Management & Follow-ups

• Maintain a healthy follow-up cadence to ensure no lead leakage.
• Update all call outcomes, follow-ups, and deal status accurately in CRM/tools.
• Track assigned leads through the entire sales cycle until closure or drop-off.
• Re-engage dormant or cold leads as per campaign strategy.

Coordination & Process Adherence

• Coordinate with internal teams (Sales Executives, Operations, Vendor Management) to ensure smooth order confirmation.
• Share customer inputs related to delivery constraints, urgency, or special handling requirements.
• Follow defined scripts, call flows, and compliance standards for US B2B calling.

Performance & Quality

• Achieve daily and weekly targets related to:
  • Call volumes
  • Lead qualification
  • Conversions / revenue contribution
• Participate in call reviews, training sessions, and performance coaching.
• Continuously improve pitch quality, objection handling, and closing effectiveness.

Qualifications & Experience

• Bachelor's degree in any discipline (Business/Commerce preferred).
• 3 - 4 years of experience in B2B tele calling or outbound sales for US clients.
• Experience in e-commerce, retail, furniture, logistics, or consumer goods is a strong advantage.
• Familiarity with CRM systems and basic Excel/Google Sheets.
• Comfortable working during US business hours.

Desired Candidate Profile

• Clear, confident, and professional English communication (neutral or international accent preferred).
• Sales-oriented mindset with resilience and persistence.
• Strong listening skills and ability to understand business customer needs.
• Process-driven, disciplined, and detail-oriented.
• Comfortable working with targets, call metrics, and performance dashboards.
• Team player with openness to feedback and coaching.

What We Offer

• Competitive salary.
• Medical benefits/accident cover.
• Flexible office working hours.
• A supportive environment for learning and growth in a fast-paced startup.