Information Technology System Support Administrator

Hill Spring International School; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Hill Spring International School is seeking an IT Infrastructure/IT Services Incharge to manage IT systems, infrastructure, and services for the school. The role supports staff, students, and learning environments with reliable IT solutions.

Ideal candidates hold a IT degree, CCNA and Microsoft certifications, with 5–8 years in educational IT. Proficiency in VMware, Windows AD, networks, and LMS tools is expected, along with strong communication skills.

Qualifications

• Minimum 5–8 years IT infrastructure management experience in education.
• Strong knowledge of networks, servers, and cybersecurity practices.
• Ability to communicate with non-technical staff and vendors.

Responsibilities

• Oversee IT systems and infrastructure for school operations.
• Provide technical support to staff and students; troubleshoot issues.
• Coordinate with vendors and manage IT resource budgets.

Skills

VMware

Windows AD

Networking TCP/IP/DNS/DHCP/VLAN

Cisco switches

Enterprise wireless systems

Firewalls/Cybersecurity tools

SQL databases

Google Workspace

Microsoft 365

LMS/Teams/Google Classroom

Windows Server 2012+/Windows 10+

CCTV, GPS tracking hardware

Education

Bachelor’s degree in information technology

CCNA

Microsoft Certified Professional

Tools

VMware

Google Workspace

Microsoft 365

LMS platforms

Job description

Hill Spring International School is seeking a skilled and proactive IT Infrastructure/IT Services Incharge to oversee and manage the school’s IT systems, infrastructure, and services. The ideal candidate will ensure the seamless operation of all technology-related resources, support the academic and administrative staff, and enhance the learning environment through reliable and innovative IT solutions. This role requires a blend of technical expertise, problem-solving skills, and the ability to work collaboratively in an educational setting.

Qualifications and Skills:

Education: Bachelor’s degree in information technology, or a related field.

Certifications: CCNA, Microsoft Certified Professional, or equivalent.

Technical Skills: Proficiency in managing VMWare, Windows Client and Servers AD, Desktop and Laptop systems, Cisco L2/L3 switches, Enterprise Wireless systems and Firewall, Working with networking protocols such as TCP/IP, DNS, DHCP, VLAN, and cloud-based systems, Database systems such as SQL and other leading meta data storage technologies (e.g., Google Workspace, Microsoft 365). Practical experience of Windows Server 2012/ Windows 10 and above, Knowledge of cybersecurity tools and practices (firewalls, antivirus, etc.). Familiarity with educational software and out of classroom technologies (e.g., LMS, Teams, Google Classroom) and hardware (smartboards, CCTV and GPS tracking).

Soft Skills:

Strong problem-solving and analytical abilities.

Excellent communication skills to interact with non-technical staff, students, Parent’s and vendors.

Ability to work independently and as part of a team in a fast-paced environment.

Work experience: Minimum of 5-8 years of experience in IT infrastructure management or IT services, preferably in an educational institution.