Information Technology Manager

GKB Hitech Lenses Private Limited; Goa; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

GKB Hitech Lenses Private Limited in Goa seeks a hands-on Manager - IT to oversee IT infrastructure, networks, end-user support and service delivery across office and manufacturing sites.

You will lead the IT team, manage vendors and licenses, and drive improvements in reliability, security and efficiency to support manufacturing operations.

Qualifications

• 8–10 years in IT infrastructure and operations.
• 2–3 years of team leadership/IT management.
• Strong knowledge of networking and Windows environments.
• Experience managing IT vendors and multi-location infra.
• Manufacturing/plant IT experience is advantageous.
• Excellent troubleshooting and people management.

Responsibilities

• Oversee IT infrastructure, networks, and day-to-day IT operations.
• Troubleshoot Windows, Microsoft 365, Outlook, Google Workspace, and network issues.
• Lead and mentor the IT support and infrastructure team.
• Ensure reliable IT support for manufacturing and production operations.
• Manage IT vendors, ISPs, assets, licenses, and infra projects.
• Drive improvements in IT service delivery, security, system reliability, and efficiency.

Skills

IT infrastructure

Team leadership

Networking

Windows servers

Microsoft 365

Google Workspace

Vendor management

Manufacturing IT

IT service delivery

Job description

Are you an IT professional who enjoys solving complex infrastructure challenges and leading teams in a dynamic manufacturing environment?

We are looking for a hands-on Manager - IT to oversee IT infrastructure, network operations, end-user support, and IT service delivery across our office and manufacturing facilities.

• Manage IT infrastructure, networks, and day-to-day IT operations.
• Troubleshoot Windows, Microsoft 365, Outlook, Google Workspace, and network-related issues.
• Lead and mentor the IT support and infrastructure team.
• Ensure reliable IT support for manufacturing and production operations.
• Manage IT vendors, internet service providers, IT assets, software licenses, and infrastructure projects.
• Drive improvements in IT service delivery, security, system reliability, and operational efficiency.

What We're Looking For

• 8-10 years of experience in IT infrastructure and operations.
• 2-3 years of team leadership or IT management experience preferred.
• Strong knowledge of networking, Windows environments, Microsoft 365, and Google Workspace.
• Experience managing IT vendors and multi-location infrastructure.
• Manufacturing or plant IT experience will be a strong advantage.
• Strong troubleshooting, communication, and people-management skills.

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