Incident Manager

Tekskills Inc.; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Tekskills Inc. in Navi Mumbai is seeking an Incident Management specialist with 2 to 5 years of experience. The role focuses on 24/7 threat monitoring, incident validation, and escalation following SOPs.

You will develop and maintain incident response policies, perform post-incident analysis, and ensure SLA/KPI adherence while preserving forensic artifacts. This is a work-from-office opportunity in Navi Mumbai with security-focused responsibilities.

Qualifications

• Round the clock threat monitoring and detection.
• Analysis of suspicious, malicious, and abnormal behavior.
• Alert triage, initial assessment, incident validation, severity & urgency.
• Prioritization of security alerts and creating incidents per SOPs.
• Reporting & escalation to stakeholders.
• Post-incident analysis.
• Use of playbooks for triage and response.
• Development and maintenance of incident management policies and procedures.

Responsibilities

• Round the clock threat monitoring and detection.
• Analysis of any suspicious, malicious, and abnormal behavior.
• Alert triage, Initial assessment, incident validation, its severity & urgency
• Prioritization of security alerts and creating Incidents as per SOPs.
• Reporting & escalation to stakeholders
• Post-incident Analysis
• Consistent incident triage & recommendations using playbooks.
• Develop & maintain incident management and incident response policies and procedures.
• Preservation of security alerts and security incidents artefacts for forensic purpose.
• Adherence to SLA and KPIs.

Skills

Threat monitoring

Incident response

SLA management

Playbooks

Forensic analysis

Education

B.E./B.Tech in Cyber Security/Computer Science/Engineering

MCA/BCA/M.Tech/MSc/BSc in Computer Science/IT/EC Engineering

Tools

EC-Council certifications (SOC Analyst, CEH, CHFI)

CompTIA Security+

CompTIA CySA+

GIAC GCIH

Job description

Job Role: Incident Management

Job Location: Navi Mumbai

Work Mode: Work from office

Exp Level: 2 to 5 years

Educational Qualification

I. B.E / B. Tech in:

a) Cyber Security Computer Science/Computer Science & Engineering

b) Information Technology/ Software Engineering/

c) Electronics & Communications Engineering

d) Or equivalent degree in relevant discipline

II. MCA or BCA or M.Tech / M.Sc/ B.Sc in:

a) Computer Science

b) Information Technology

c) Electronic & Communications Engineering

Required Certification Mandatory (Any-one):-

Certified SOC Analyst (EC- Council), Computer Hacking Forensic Investigator (EC- Council), Certified Ethical Hacker (EC-Council),

CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent.

Product Certifications (Preferred): -

Product Certifications on SOC Security Tools such as

SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc.

Key Roles & Responsibilities

• Round the clock threat monitoring & detection
• Analysis of any suspicious, malicious, and abnormal behavior.
• Alert triage, Initial assessment, incident validation, its severity & urgency
• Prioritization of security alerts and creating Incidents as per SOPs.
• Reporting & escalation to stakeholders
• Post-incident Analysis
• Consistent incident triage & recommendations using playbooks.
• Develop & maintain incident management and incident response policies and procedures.
• Preservation of security alerts and security incidents artefacts for forensic purpose.
• Adherence to Service Level Agreements (SLA) and KPIs.
• Reduction in Mean Time to Detection and Response (MTTD & MTTR)