Incident Manager

Tekskills Inc.; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Tekskills Inc. is recruiting for an Incident Management role in Navi Mumbai. The candidate will monitor security events around the clock, analyze incidents, and manage detection, triage, and escalation in line with SOPs.

The role requires 2–5 years of relevant experience and appropriate graduate degrees in CS/IT/Engineering, with multiple security certifications being desirable.

Qualifications

• Bachelor‑level degrees in CS/IT/Engineering or equivalent.
• MCA/BCA/M.Tech/MSc/BSc in CS/IT/EC fields is preferred.
• Security certifications (any one): EC‑Council candidates listed; CompTIA Security+/CySA+; GIAC GCIH, etc.
• Product certifications on SOC security tools (SIEM, DAM, UBA, SOAR, NBA) are preferred.

Responsibilities

• Round the clock threat monitoring and detection.
• Analyze suspicious, malicious, and abnormal behavior.
• Triage alerts, assess severity and urgency, create incidents per SOPs.
• Escalate and report to stakeholders; perform post-incident analysis.
• Maintain incident management and incident response policies and procedures.
• Preserve security alerts and incident artifacts for forensic purposes.
• Ensure adherence to SLA and KPIs; reduce MTTD and MTTR.

Education

B.E / B.Tech in Cyber Security / Computer Science / Computer Science & Engineering

B.E / B.Tech in Information Technology / Software Engineering

B.E / B.Tech in Electronics & Communications Engineering

Or equivalent degree in relevant discipline

MCA or BCA or M.Tech / M.Sc / B.Sc in Computer Science

MCA or BCA or M.Tech / M.Sc / B.Sc in Information Technology

MCA or BCA or M.Tech / M.Sc / B.Sc in Electronics & Communications Engineering

Tools

SIEM tools

Vulnerability Management tools

SOC security tools (SOC tools)

Job description

Job Role: Incident Management

Job Location: Navi Mumbai

Work Mode: Work from office

Exp Level: 2 to 5 years

Educational Qualification

I. B.E / B. Tech in:

a) Cyber Security Computer Science/Computer Science & Engineering

b) Information Technology/ Software Engineering/

c) Electronics & Communications Engineering

d) Or equivalent degree in relevant discipline

II. MCA or BCA or M.Tech / M.Sc/ B.Sc in:

a) Computer Science

b) Information Technology

c) Electronic & Communications Engineering

Required Certification Mandatory (Any-one):-

Certified SOC Analyst (EC- Council), Computer Hacking Forensic Investigator (EC- Council), Certified Ethical Hacker (EC-Council),

CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent.

Product Certifications (Preferred): -

Product Certifications on SOC Security Tools such as

SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc.

Key Roles & Responsibilities

• Round the clock threat monitoring & detection
• Analysis of any suspicious, malicious, and abnormal behavior.
• Alert triage, Initial assessment, incident validation, its severity & urgency
• Prioritization of security alerts and creating Incidents as per SOPs.
• Reporting & escalation to stakeholders
• Post-incident Analysis
• Consistent incident triage & recommendations using playbooks.
• Develop & maintain incident management and incident response policies and procedures.
• Preservation of security alerts and security incidents artefacts for forensic purpose.
• Adherence to Service Level Agreements (SLA) and KPIs.
• Reduction in Mean Time to Detection and Response (MTTD & MTTR)