Incident Manager

Tekskills Inc.; Chennai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Tekskills Inc. is seeking an Incident Management professional in Navi Mumbai with 2–5 years of experience. The role focuses on 24x7 threat monitoring, incident validation, and rapid response using established playbooks.

The candidate will ensure compliance with SLAs and drive continual improvement in MTTD and MTTR. Applicants should hold a relevant BE/BTech or higher in CS/IT/EC and relevant security certifications (EC-Council, CompTIA, GIAC).

Qualifications

• Bachelor's or master's degrees in CS/IT/EC or related field.
• Mandatory certifications listed in the ad must be valid.
• Product certifications on SOC security tools preferred if applied.

Responsibilities

• Round the clock threat monitoring and detection.
• Analysis of suspicious/malicious behavior.
• Alert triage, incident validation, severity, and urgency assessment.
• Prioritize security alerts and create incidents per SOPs.
• Reporting and escalation to stakeholders.
• Post-incident analysis and playbook-driven triage.
• Develop and maintain incident management policies and procedures.
• Preserve security alerts and artefacts for forensics.
• Adhere to SLAs and KPIs.
• Aim to reduce MTTD and MTTR.

Skills

Threat Monitoring

Incident Response

Security Policy Adherence

SLA/KPI Awareness

Education

B.E./B.Tech in Cyber Security

B.E./B.Tech in Computer Science

B.E./B.Tech in IT/Software Engineering

B.E./B.Tech in ECE

MCA/BCA

M.Tech/M.Sc/B.Sc in CS/IT/EC

Tools

EC-Council Certified SOC Analyst

EC-Council CHFI

EC-Council CEH

CompTIA Security+

CompTIA CySA+

GIAC GCIH

Job description

Job Role: Incident Management

Job Location: Navi Mumbai

Work Mode: Work from office

Exp Level: 2 to 5 years

Educational Qualification

I. B.E / B. Tech in:

a) Cyber Security Computer Science/Computer Science & Engineering

b) Information Technology/ Software Engineering/

c) Electronics & Communications Engineering

d) Or equivalent degree in relevant discipline

II. MCA or BCA or M.Tech / M.Sc/ B.Sc in:

a) Computer Science

b) Information Technology

c) Electronic & Communications Engineering

Required Certification Mandatory (Any-one):-

Certified SOC Analyst (EC- Council), Computer Hacking Forensic Investigator (EC- Council), Certified Ethical Hacker (EC-Council),

CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent.

Product Certifications (Preferred): -

Product Certifications on SOC Security Tools such as

SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc.

Key Roles & Responsibilities

• Round the clock threat monitoring & detection
• Analysis of any suspicious, malicious, and abnormal behavior.
• Alert triage, Initial assessment, incident validation, its severity & urgency
• Prioritization of security alerts and creating Incidents as per SOPs.
• Reporting & escalation to stakeholders
• Post-incident Analysis
• Consistent incident triage & recommendations using playbooks.
• Develop & maintain incident management and incident response policies and procedures.
• Preservation of security alerts and security incidents artefacts for forensic purpose.
• Adherence to Service Level Agreements (SLA) and KPIs.
• Reduction in Mean Time to Detection and Response (MTTD & MTTR)